Avis Car Hire User Reviews

Customer Experience

Positive experience68.0% of reviews
Neutral5.2% of reviews
Negative experience26.8% of reviews

~ Based on 153 written reviews from the US App Store.

Is Avis Car Hire Safe?

Avis Car Hire appears safe based on user ratings. AppsHunter Safety Score for Avis Car Hire is 91/100.

This assessment is based on 10,379 user ratings, with an App Store average of 4.5/5.

Is Avis Car Hire Legit?

Avis Car Hire appears to be a legitimate app. AppsHunter Legitimacy Score for Avis Car Hire is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Guthrie R

Great App. I’ve been a Preferred Member for many years and it’s the hassle and trouble free way to go…..every time

Hassle free car rental

Really easy to use well designed app

ID Verification Continually Fails

For months my in App profile shows a message stating my ID has expired. I've then uploaded new licence/selfie photos and waited on approval but this never happens and the ID message remains. I've been informed by Avis contact centre this is an app problem but why has this been fixed yet as it impact speedy pickups? Apart from that the app is great for booking.
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Optimal

Installiert sich von selbst, leicht zu bedienen, man findet sich schnell zurecht.

Response from developer

Hallo Garfielda321! Vielen Dank für die 5 Sterne und das Feedback! 😊 Wir freuen uns, dass Sie mit der App zufrieden sind! Viele Grüße🚗 FP-

Hire Not Updated

I rented a vehicle for 5 weeks via my airline (British Airways). The App now shows my rental “Overdue”.
I understand 4 weeks is a long time, but 5 weeks is not much longer.
Why can’t the App automatically update at the end of the 4 week period to show the remaining hire left?
In an ideal world it would just show the period of the rental in total.
I have visited several AVIS desks and they all agree it is the daft way AVIS do things.
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Very good

Very easy to use and straight forward

Mr Obrien

Excellent App. Very easy and quick to manage and book cars from. Thanks.

Optimal

Installiert sich von selbst, leicht zu bedienen, man findet sich schnell zurecht.

Response from developer

Hallo Garfielda321! Vielen Dank für die 5 Sterne und das Feedback! 😊 Wir freuen uns, dass Sie mit der App zufrieden sind! Viele Grüße🚗 FP-

Better than the website

Saved me having to call in

Mr

Send me emails with discounts, then when i try to use them i get rejected

Car booking

Quick, easy and reliable experience

Always use Avis

Excellent selection of cars and pick up and drop off very easy. Great service too especially at Glasgow Central Station!

No internet - wrong!

Says no internet while there’s plenty of internet.

Just ok.

Bit glitchy, doesn’t always work when trying to do basic things like make a booking. Can be frustrating. Fine when it works (of course).

Fails to see reservations

Can’t use the app as it fails to recognise my reservation, waste of space on my phone.

Great easy app

Excellent easy process and well worth using to save time at pickup

Excellent

It’s a great service very efficient and cost effective for quick trips to Venice and surrounding areas will use it again ..thank you

Efficient

Efficient App

Never use the guest function

App lost my booking and left me flying to Ireland with no idea if I would have a car when I got there. Super stressful, awful design not mimicked by other apps that store your booking whatever the booking method. Will not be using in future.

Verify ID Issue

I’ve tried to verify my ID several times but it just doesn’t work