Service
Professional services
Simple to use
Very straightforward and simple to use app. But most important - prompt, efficient and friendly service.
Please add more features
I’ve been using Awan Gas for years and the service is extremely reliable. My only wishes is that they upgrade the app’s functionality with features such as allowing users to store addresses. I don’t want to have to pin my house on the map every time I want to order a replacement gas cylinder, especially when I’m in the office when they message me from home that we need gas. Also maybe add the functionality of repeating an order so I don’t have to choose everything again when it’s the same item every time.
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Not recommended
Without delivering order marked as delivered, support number is not reachable
Delays
Since I downloaded this app, I have ordered 4 times. Three of them delayed in delivery. Bad customer service
Delay in deliveries
Do not stick to the specific time chosen. Recently frequent delays
Recommend for all
I ordered a refill cylinder which was delivered in on time...Really appreciated the team behind this.
Highly recommended
Thank you guys for this app
Loved the service
Loved the service
Easy and Convenient
Very easy and straight forward. Service was speedy as well.
Excellent service
Excellent service 👍
Awan gas service
The app is easy to use and they respond immediately. Excellent and reliable service.
First try
Fast service
Very User friendly
I was able to register and order my Gas which was delivered same day in under 5 minutes. No issues with the App in my opinion .
Works great. Responsive. Reliable.
I’ve been using Awan app in Muscat for over a year. Easy to use, the company and its drivers have been responsive and on time and quick each time.
Stupid app
Keep loading only .
Waist of time i have given order before and it was working but now all order history is invisible.
Full of bugss
Waist of time i have given order before and it was working but now all order history is invisible.
Full of bugss
Application is crashing
It’s been more than an hour since i gave my order. At first the app showed me the confirmation number and the status as assigned but then suddenly it started to crash and now no orders are being displayed. I restarted the app and tried to look at the “orders” page. It just shows the loading symbol and then crashes. I restarted the app and decided to look at my profile. But as usual the loading symbol pops up and then the app crashes. I tried to order through this app from another phone but it’s stuck on the sign in page. Please resolve this issue.
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Not user friendly
The App is not user friendly.
Too many unnecessary steps just to order a cylinder.
Too many unnecessary steps just to order a cylinder.
Good
Good app and good service. Got the cylinder on Friday morning too without any delay.
Highly recommended.
Highly recommended.
Service
I must say by far this is the best app in entire oman. I had got the gas cylinder delivered to my door step well within 20 mins.
Thank you very much🙏
Thank you very much🙏
جهد مشكور في انشاء التطبيق غير أن ......
لي تجربة واحدة واخيرة لطلب غاز الطبخ عن طريق التطبيق في المرة الاولي تم طلب طلبي من قبل احد الاخوة ولكن لم يتم التوصيل وبعد التواصل مع صاحب سيارة نقل الغاز اكتشفت ان سيارته معطلة وقد كنت انتظر الاستجابة لطلبي فوق ١٢ ساعة
في اليوم التالي تم انشاء طلب ثاني وتم قبول الطلب في غضون ثواني ولصاحب سيارة نقل غاز واحدة تعمل خلال فترة الصباح ولعدم اعتمادي علي قبول الطلب فقط تواصلت مع صاحب السيارة ولكن للأسف اخبرني بأن وقت التوصيل سيكون بعد ساعة او اكثر فقررت الغاء الطلب وحذف التطبيق والرجوع للطريقة التقليدية وهي حمل اسطوانة الغاز وتبديله من المخزن مباشرة .
في اليوم التالي تم انشاء طلب ثاني وتم قبول الطلب في غضون ثواني ولصاحب سيارة نقل غاز واحدة تعمل خلال فترة الصباح ولعدم اعتمادي علي قبول الطلب فقط تواصلت مع صاحب السيارة ولكن للأسف اخبرني بأن وقت التوصيل سيكون بعد ساعة او اكثر فقررت الغاء الطلب وحذف التطبيق والرجوع للطريقة التقليدية وهي حمل اسطوانة الغاز وتبديله من المخزن مباشرة .
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