Can’t update my ax-edge
I cannot update my ax edge software and thus cannot use the app at all. It keeps telling me to update my keytar, but I am unable to. Keytar does not work well without the app, and Roland offers no support
Seriously?
Such a fun synth but it’s as if the editor never made it past beta testing. Usability low. I wish they would improve this.
Nice instrument, TERRIBLE app
When I started out, I was hopeful, optimistic about using my new Ax Edge for gigs, especially at smaller venues. The good news is, the Ax Edge works well for this. The bad news is, the editor app is terrible!!
To begin, the Bluetooth interface seldom works. Why is this even a problem? I bet I own 2 dozen BT devices, but this one doesn’t like to work. It is difficult to get it to stay “on”, on the keyboard. It isn’t found by my phone (Android), it s found by my iPad but only connects once and a while. I can’t believe this is an issue…
For the app, if you do get a BT connection:
- user “unfriendly” tabs, layers, screens
- screen will not rotate to landscape orientation
- phone resolution is “grainy” for a tablet
- no separation of tones into categories causes scrolling through all tones when searching
- no ability to manage tones or move around in library
- no computer interface
Keep in mind that tone editing on the fly or during a performance is nearly out of the question. With this in mind, basic use improvements would be:
- the Editor and file management should be available as a hard-wire option to a computer
- the screen should at least rotate when using a tablet
- screen resolution should auto-adjust based on platform used
Nice instrument, poor editor…bad on Roland
To begin, the Bluetooth interface seldom works. Why is this even a problem? I bet I own 2 dozen BT devices, but this one doesn’t like to work. It is difficult to get it to stay “on”, on the keyboard. It isn’t found by my phone (Android), it s found by my iPad but only connects once and a while. I can’t believe this is an issue…
For the app, if you do get a BT connection:
- user “unfriendly” tabs, layers, screens
- screen will not rotate to landscape orientation
- phone resolution is “grainy” for a tablet
- no separation of tones into categories causes scrolling through all tones when searching
- no ability to manage tones or move around in library
- no computer interface
Keep in mind that tone editing on the fly or during a performance is nearly out of the question. With this in mind, basic use improvements would be:
- the Editor and file management should be available as a hard-wire option to a computer
- the screen should at least rotate when using a tablet
- screen resolution should auto-adjust based on platform used
Nice instrument, poor editor…bad on Roland
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Big problem!
Greetings. The app does not work with the tool!!!! requires an app update! what to do????
Axial download missing on iPhone app
Wanted to download some axial free sounds. Per the tutorial in the edge editor click library and select the axial icon. There is no icon on my app and I have the latest version. Disappointing
Impossible to use and zero support
The app demands that I update the Keytar. Well, I cant update it because I don't have a computer. I try to contact support, but I cant even enter the AX Edge or any other product under "product" so it is impossible to get help on their help form.
It is impossible to contact Roland by email or chat.
Every link I click sends me to the same useless page where it wont let me enter any information on the form.
It is impossible to contact Roland by email or chat.
Every link I click sends me to the same useless page where it wont let me enter any information on the form.
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Все работает
После обновления iOS 14.4 приложение снова стабильно работает.
The app isn’t working with latest IOS
I’ve just finished with all my attempts to setup my roland ax-edge - i’ve tried everything and it is always just: “unable to read data. Make sure the connection with MIDI devices”. I was looking for the solution everywhere but it doesn’t work. I want to use my AX-EDGE fully but I can’t with your awful app. Please fix this ASAP.
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Не работает!!!
Выдаёт ошибку при подключении, iOS 14
Ios 14 not connection.
No support iOS 14. Fix pls
Can’t stay connected, no rotation, no USB
This is a disappointment.
The app looks like some engineers spent a lot of time thinking through ways to give AX-Edge users some visual ways to edit patches, but I’m unable to get it to sync over Bluetooth. It just keeps losing connection. Quit app, power cycle AX-Edge, run app, same deal. Useless!
So I thought maybe we can use a USB cable, which would be more reliable - Nope. The editor app doesn’t support USB connection to an iPad, it’s unreliable Bluetooth only.
Even if it did support a USB cable, the app only supports vertical (portrait) orientation and doesn’t rotate between opposite portrait positions, so you can’t rest your iPad vertically because the connector with your cable would be on the bottom side of the forced position in the app. There should definitely be a landscape orientation. These use cases should’ve been thought through.
Lastly, it’s iPhone resolution only - no iPad Retina resolution. So everything has to be blown up to giant size, which is a missed opportunity to really make the editing experience fantastic on an iPad.
I guess I can’t edit my sounds and setups using this app after all because it literally won’t work, even as intended, over Bluetooth.
Come on, Roland! Assign some hours to fixing this thing. It’s such a promising tool.
The app looks like some engineers spent a lot of time thinking through ways to give AX-Edge users some visual ways to edit patches, but I’m unable to get it to sync over Bluetooth. It just keeps losing connection. Quit app, power cycle AX-Edge, run app, same deal. Useless!
So I thought maybe we can use a USB cable, which would be more reliable - Nope. The editor app doesn’t support USB connection to an iPad, it’s unreliable Bluetooth only.
Even if it did support a USB cable, the app only supports vertical (portrait) orientation and doesn’t rotate between opposite portrait positions, so you can’t rest your iPad vertically because the connector with your cable would be on the bottom side of the forced position in the app. There should definitely be a landscape orientation. These use cases should’ve been thought through.
Lastly, it’s iPhone resolution only - no iPad Retina resolution. So everything has to be blown up to giant size, which is a missed opportunity to really make the editing experience fantastic on an iPad.
I guess I can’t edit my sounds and setups using this app after all because it literally won’t work, even as intended, over Bluetooth.
Come on, Roland! Assign some hours to fixing this thing. It’s such a promising tool.
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接続出来ません
いつもAX-Edge editorを使用させて頂いているものです。今まで何も問題なく使うことが出来ていたのですが、2020/11/12本日、急に接続することが出来なくなりました。iPhoneの設定では接続済みになっているのに、このアプリ上で接続することが出来なくなっています。
最近IOSを最新版にアップデートしたので、そこで何か不具合が発生した可能性があるのかなとは思っているのですが、ハッキリとした原因が分かりません。アプリ自体は使いやすくてとても助かっているので、早急に使えるようになりたいのですが…💦
最近IOSを最新版にアップデートしたので、そこで何か不具合が発生した可能性があるのかなとは思っているのですが、ハッキリとした原因が分かりません。アプリ自体は使いやすくてとても助かっているので、早急に使えるようになりたいのですが…💦
Terrible interface
Been trying to setup a simple split from the board. Cannot use a phone on stage. Practically impossible.
Someone More Bugs
Hallo, seit dem letzten iOS-Update mehren sich die Fehler.
Z.B. Parameter bei Sound Part Editierung werden beim Abspeichern manchmal nicht korrekt übernommen, bzw. verstellt (Octav Shift, cutoff).
Bei Part Copy werden veränderte keyrange Parameter nicht übernommen.
Wünschenswert wäre:
Suchfunktion für Sounds, bzw. eine mögliche Nummerneingabe beim Editor.
Die Möglichkeit bei den Parts die Oktavlage „einzufrieren“, damit im Livebetrieb (z.B. bei einem Splitsound Bass/Piano) bei der Betätigung des -Octave+ Schalters nicht auch der Bass mit oktaviert.
Ansonsten ein sehr schönes, effektives Arbeiten... Danke
und beste Grüße
Bernd
Z.B. Parameter bei Sound Part Editierung werden beim Abspeichern manchmal nicht korrekt übernommen, bzw. verstellt (Octav Shift, cutoff).
Bei Part Copy werden veränderte keyrange Parameter nicht übernommen.
Wünschenswert wäre:
Suchfunktion für Sounds, bzw. eine mögliche Nummerneingabe beim Editor.
Die Möglichkeit bei den Parts die Oktavlage „einzufrieren“, damit im Livebetrieb (z.B. bei einem Splitsound Bass/Piano) bei der Betätigung des -Octave+ Schalters nicht auch der Bass mit oktaviert.
Ansonsten ein sehr schönes, effektives Arbeiten... Danke
und beste Grüße
Bernd
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Good but..
.. please also support for resolutuion of iPad Pro!
Need update please
App has to many bugs
謎
オクターブシフトやレベルなどの値調整時に、変更した値の方向側にもう一つ値がずれてしまいます。
オクターブにプラス1してメニューに戻るとプラス2になっていたり、それをプラス1に戻してメニューに戻ると今度は0になっていたり。
地味に困ります。
オクターブにプラス1してメニューに戻るとプラス2になっていたり、それをプラス1に戻してメニューに戻ると今度は0になっていたり。
地味に困ります。
Sub par, but gets by
I was really stoked to get the AX Edge, but frustration quickly arose when trying to edit patches.
There needs to be a desktop app for synth editing. The mobile editor has too many bugs.
Parameters don’t always read properly, and change when I switch through the pages.
For example, when I edit a patch, the parts in the “switch” tab will randomly change from off to on, as if it doesn’t read properly the first time.
The PCM list doesn’t show the right sound source half the time. For example, I will set it to the first patch in INT A which is a saw, but coming back to it, it will show its set to a piano.
MFX don’t always register properly.
I have to switch them on then off for it to recognize I want the FX off.
Pitch modulation and routing is very unstable. I will change the course/fine pitch or keytrack pitch and it will randomly offset the parameter +/-1 when I switch tabs. Same for the amplitude envelopes. I have to change it multiple times for it to stay in place.
Overall the app interface is very unintuitive and would be much easier if it was matrix based, where all the modulation and routings are on a single grid.
There needs to be a desktop app for synth editing. The mobile editor has too many bugs.
Parameters don’t always read properly, and change when I switch through the pages.
For example, when I edit a patch, the parts in the “switch” tab will randomly change from off to on, as if it doesn’t read properly the first time.
The PCM list doesn’t show the right sound source half the time. For example, I will set it to the first patch in INT A which is a saw, but coming back to it, it will show its set to a piano.
MFX don’t always register properly.
I have to switch them on then off for it to recognize I want the FX off.
Pitch modulation and routing is very unstable. I will change the course/fine pitch or keytrack pitch and it will randomly offset the parameter +/-1 when I switch tabs. Same for the amplitude envelopes. I have to change it multiple times for it to stay in place.
Overall the app interface is very unintuitive and would be much easier if it was matrix based, where all the modulation and routings are on a single grid.
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