Axentec OMNI

Manage your e-commerce customer support anytime, anywhere with the Axentec mobile app. View and reply to messages from all your social channels, live chat, and store platforms in one organized inbox. All Conversations in One Place Connect your social pages, messaging apps, and website chat to track every customer inquiry from a single dashboard. Support on the Go Respond to customers quickly whether you are at home or on the move. Easy Team Collaboration Assign and resolve tickets, leave internal notes, and manage customer profiles effortlessly. Customer Insights Instantly Access important customer details, order history, and activity to provide better support. Quick Replies Save your frequently used responses to reply faster.