Axis Direct Investor User Reviews

Customer Experience

Positive experience20.0% of reviews
Neutral25.0% of reviews
Negative experience55.0% of reviews

~ Based on 20 written reviews from the US App Store.

Is Axis Direct Investor Safe?

Not enough ratings yet to assess Axis Direct Investor.

Is Axis Direct Investor Legit?

Axis Direct Investor appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Axis Direct Investor is 65/100.

Based on 65 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

User

This app is randomly closes itself after 30 seconds. Need to correct the bugs

Response from developer

We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you.

Application Unstable

The application keeps crashing within 2 minutes of starting it every time. Earlier it used to work fine. Reducing stars as the application is unstable.

Response from developer

We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you.

Frequent App Crash

The app keeps crashing. I cant even open the app to report the bug. Please do something.

Response from developer

We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you.

Seriously not recommended

It does not allow sell even at 11:30 am. I am trying since the market has opened. It is frustrating. Time is so crucial in stock market and it ust made me incur losses due to this issue.

Response from developer

We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you.

Charts need to improve

Charts are very minimal. Should provide with minutes option. At present minimum is 1D. Also more tools need to be provided for analysis. At present only 12 methods are provided. In investment tools section, should provided axis direct recommendations too for investors.

Response from developer

Hi, Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.

Not at all investor friendly

Pathetic service not at all user friendly. So many glitches. Doesnโ€™t open when required.

Response from developer

We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you.

Portfolio

My stocks are not reflecting on my portfolio. Please look into it ASAP

Response from developer

We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you.

Fonts are too small

Most people using the app for wealth management will probably have glasses , improve the fonts pls

Response from developer

For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you.

Font size very small

The font size is very very small. How can u expect anyone to read this small font on a mobile app. Pls pls increase the fi g size immediately.

Response from developer

The inconvenience caused to you is deeply regretted. Try to clear the app data and cache. Also, please make sure that the device is connected to the internet. If nothing works, please share the registered mobile number, device details and service provider details at helpdesk@axisdirect.in.

Review

Whatโ€™s the point of launching so many apps when all the app have the same problem. Nothing seems to get resolved from customer stand point

Response from developer

Hi, We are sorry for the inconvenience caused. Kindly share your concern along with trading code at helpdesk@axisdirect.in for further assistance.

Page loading

Ipo page keeps on loading and loading..

Response from developer

We apologize for any inconvenience you've experienced. Please reach out to our customer support team at helpdesk@axisdirect.in for any assistance, and rest assured, we're dedicated to resolving issue promptly.

Login Issues

Right from the beginning, the App first asks for Phone Number, then Password, then OTP & then registers for the Biometrics- This has been happening Every Single Time!
Even while checking the Index, let alone the Portfolio, this entire process needs to be repeated..
Really troublesome..

Response from developer

We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you.

Issue in view Portfolio

Check whenever we want to check investment in portfolio it shows something went wrong plz fix it

Response from developer

Hi, We are sorry for the inconvenience caused. Kindly share your concern along with the error screenshot at helpdesk@axisdirect.in for further assistance.

LTP% & Search

LTP% is not there in sort on holding page. Very difficult to track % wise movement. Search on holding page is a must. Apparently the web developer does not have the user experience in mind.

Response from developer

The LTP % (Last Traded Price percentage) filter is available in the Axis Direct app under the Demat Holdings section. You may use this filter to sort or view your holdings based on price movement. Thank you.

Must improve

Both font sizes and clarity of letters and figures are very difficult to read. Let the letters be Bold and font size next large.

Response from developer

We apologize for any inconvenience you've experienced. Please reach out to our customer support team at helpdesk@axisdirect.in for any assistance, and rest assured, we're dedicated to resolving issue promptly.

Locking the account and Biometrics login not working

Dear team,
After your last update, the login is not working, the moment i open the account, i am getting emails that my account is locked due to multiple failure attempts, after the successful authentication and password reset the biometric is not working and again locking the account. Fix it immediately
Show more

Response from developer

We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you.

Excellent!!

Except font size, everything is good and informative.

Response from developer

Hi, Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.

Not able to buy stocks

Always get a error message saying stock is under surveillance. Try later.

Response from developer

We regret the inconvenience you had to face. For better assistance please share your information with helpdesk@axisdirect.in. We will be happy to assist you.

Simple and easy to use

invest in simple steps and ui is so beautiful

Response from developer

Hi, Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.

Simple and intuitive

The app feels very simple, easy to use and has a good UI / UX.

Response from developer

Hi, Thanks for your feedback. We are continuously working on adding more features to our app to make your experience better.