Password issue
While trying to set up the account after entering the password, it’s asking me to enter a valid password even after entering matching passwords it’s telling me that it’s not a valid password
OTP overload and Login issues
This application is extremely frustrating to use. It keeps showing a message that my user ID is “temporarily locked,” but doesn’t mention for how long. There is no clarity or proper explanation.
Then it says I can reset my password. I go through the entire reset process successfully, receive confirmation that the password has been changed, and I’m told I can now log in with the new password. But when I try to log in again, it still says “temporarily locked.”
On top of that, every time I try to log in, it asks for two separate OTPs — one sent to my contact number and another to my email ID. The entire login process takes 3–5 minutes every single time.
The whole experience feels poorly managed and uncoordinated, almost like a badly maintained government service app. Very disappointing and irritating to deal with.
Then it says I can reset my password. I go through the entire reset process successfully, receive confirmation that the password has been changed, and I’m told I can now log in with the new password. But when I try to log in again, it still says “temporarily locked.”
On top of that, every time I try to log in, it asks for two separate OTPs — one sent to my contact number and another to my email ID. The entire login process takes 3–5 minutes every single time.
The whole experience feels poorly managed and uncoordinated, almost like a badly maintained government service app. Very disappointing and irritating to deal with.
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Operating issues
Nowadays the app cannot open rather inserting correct credentials. Kindly update it like NSDL application.
Not able to reset my password
On OTP screen, email OTP has 4 fields to enter but email received with 6 length otp
not receiving email otp after app update
Unable to login into app itself, waste of time
