Glitchy
Every time I try to send a community request the categories aren’t available. The only way to get them to appear is to delete the app and reinstall it.
buggy
Every time I try and use the community request feature the categories will not load. Each time I have to uninstall the app and redownload it to work properly
Community request issue
When attempting to submit a community request, the app repeatedly will not show any options under the category section, making it impossible to send.
Errors
The community request portion of the app has issues. The app would not complete community requests for several weeks before I finally deleted the app. I reinstalled the app, and the community requests worked for a couple of days. Then it was right back to the same issue I had before.
Unreliable
Always shows access denied when I really need to use it. Sometimes it works but the majority of the time it
Doesn’t.
Doesn’t.
Very good
I am a officer for the Canadian state patrol and got shot up last week. The shooters then tried to sue me but luckily I got the footage to prove it.
Community request gone
Why is the community request gone from my app?
It's trash if you're just hobbyist film maker
It forces you to download the video you filmed via wifi which is crazy and there is no delete button. I want to secure art, sure am not an officer. Idk... It looks like a great all in one app but it should have a hobbyist mode with horrodating and a delete button.
Citizen Link
Bring back the citizens link. It really helps officers in the field. We have to maximize our time between calls & reports. This particular feature helps expedite things while on scene of a call. That’s the only reason I deleted the app.
Good concept, poor execution
Title says it all. Every update seems to make it worse. No authentication via biometrics is a huge drawback. Randomly does or doesn’t keep you logged in…now MFA makes the experience really poor (along with the browser login vs in app). Not something I would recommend anymore.
Trash
App is absolutely trash. If you get logged out it won’t let you reset the password (even though it’s correct)
On some systems you can’t even type in your user name.
Garbage
On some systems you can’t even type in your user name.
Garbage
Great tool in the field, could be streamlined
This is a great way to upload photos when I have a small amount to add to a case. However, the recent update where ID and Category fields are required for each photo before being allowed to save it to the upload queue is a hassle. It was much easier in the past to quickly title each photo and move to the next, then batch edit the ID and Category for all in the upload queue, then uploading. Not allowing photos or other items to be uploaded until they have the required fields seems like a better option.
Also, the return of auto-capitalization after hitting the spacebar each time would be appreciated.
Also, the return of auto-capitalization after hitting the spacebar each time would be appreciated.
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Needs 1 major improvement.
Please please please update the app so you can select multiple photos at once to upload. Most people, including myself, prefer to use the built in phone camera app to take pictures. Sometimes there will be 100+ photos to upload to a case. Having to go back and select each one individually from the phones camera roll is a huge hassle and waste of time. Please add the feature to allow uploading multiple photos at once.
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Axon categories
There is only a little bit of categories for me to choose me and my friends play cops and robbers and I want more categories to choose but it doesn’t work i’m not sure if it’s a real thing what police officer uses
Import Feature
Unsure if it’s our departments licensing. There needs to be an import feature that can upload from the photo library. Most citizens can’t use the link sent and an import feature just makes sense. Hope this happens in the future
Make the basics work
Does this company actually think officers do not wear gloves. You need to use your naked finger on the screen. EVERY-OTHER iPhone app you can use the volume keys to take a picture. Apple figured out that people wear gloves. As a cop searching something you better be wearing gloves just can’t use this app anymore e need to take you gloves on and off god forbid you taking a photo at a weird angle gotta hit the button on the screen.
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Love It
I absolutely love this app. I use it literally every day. However, unfortunately there’s a current bug with it that’s making it unusable right now. I can’t figure out how to contact the proper people at Axon to report it. Hopefully they’ll figure it out so I can get back to using it.
Response from developer
Hello, if you are still having issues please contact us at support@axon.com for help!
Axon capture
No way to import multiple pictures from library? Seriously? It’s faster to email them to myself and import from a laptop. Not a time saver. More like a time waster.
Response from developer
Hello, thank you for the feedback about how to improve the import experience for future releases.
Needs an update for IOS
The app UI is simple to use. The biggest problem with the app is the fact you cannot choose multiple pictures from your library at once to upload to the app. The multi select works once you have the pictures in the app to add categories and case numbers. It becomes tiresome and time consuming when you add one picture from your library at a time. Please add the fix!
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Response from developer
Hello, thank you for the feedback about how to improve the import experience for future releases.
Label deletion
When labeling and assigning a category, it’s deletes from the video. Even after pressing save. This needs to be fixed.
