Fraud Alert
Purchased it with sincere intentions for learning but after a few minutes of use realised its a useless completely AI generated app with no useful content.
The “stories” are lifeless/soulless AI generated telling of Quranic stories.
Immediately cancelled by subscription and also received the cancellation confirmation but got charged after a month for renewal. What makes it worse that when I emailed to the support team, received a reply one day later that didnt receive my email due to “technical issues”.
WTH… Really ??
Very disappointed and writing this review to alert other potential victims of this scam in the name of Islamic app.
Update
I was contacted and told to contact the support team which I promptly did but my card transaction has yet not been reversed for a service i didn’t subscribe to. No one has even acknowledged receipt of my email let alone address the concerns.
My account now seems disabled sk i cant login to my user account and check.
Pathetic support.
Response from developer
Thank you for sharing this with us. We are sorry for the frustration here, especially regarding your disappointment with the AI-generated stories, and since you expected your subscription cancellation and support emails to be handled differently without further charges or technical communication issues. Please also contact our official support channel via email at support@ayatique.ai with your cancellation confirmation and details. Our team will immediately review the account side to investigate the unexpected renewal charge and help clarify what happened with our support systems.
Scammers
Response from developer
We are sorry for the frustration here, especially since you experienced an unauthorized charge on your credit card and expected your billing or subscription status to be handled differently. Please contact our official support channel via email at support@ayatique.ai with your details so our team can review the account side, investigate this transaction, and help clarify what happened.
Scam- taking unauthorised payments.
Scam app !!!
Great App
Miss
Don’t recommend it
Subscription 6.99
Next month 24.99
Please don’t get scammed
Quran shouldn’t be for price.
Subscription charges every month even tho it shows in the app subscription expired.
Can’t cancel subscription
Question sur l’accès à l’apprentissage
Assalamu ’alaykum wa rahmatullahi wa barakatuh,
J’espère que vous allez bien.
Je comprends tout à fait que développer et maintenir une application représente un travail important et qu’il est normal de vouloir rémunérer ce travail. Mon intention n’est pas de critiquer cela.
En revanche, je me pose une question de fond. Lorsqu’il s’agit d’apprendre l’islam et le Coran, est-il souhaitable que l’accès au contenu soit entièrement conditionné à un abonnement payant ?
Beaucoup de personnes souhaitent apprendre, mais n’ont pas les moyens financiers de s’abonner. Ne risque-t-on pas, dans ce cas, de freiner leur cheminement spirituel et leur désir de se rapprocher de leur foi ?
Je me demande s’il ne serait pas possible de proposer une véritable version gratuite, ou au moins un parcours d’initiation plus complet, afin que chacun puisse commencer à apprendre avant de décider, s’il le peut, de soutenir l’application par un abonnement.
Je pense que ce sont des questions importantes à se poser : comment rendre l’apprentissage de la religion accessible au plus grand nombre, tout en permettant aux créateurs de vivre de leur travail ? J’aimerais connaître votre réflexion sur ce sujet.
Je vous remercie pour votre écoute et pour le travail que vous accomplissez.
Qu’Allah vous récompense et vous guide dans vos projets.
Wa assalamu ’alaykum wa rahmatullahi wa barakatuh.
Response from developer
Nous tenons à vous remercier chaleureusement pour la bienveillance, la profondeur et la sagesse de votre message. Les questions éthiques et spirituelles que vous soulevez sont extrêmement importantes et sont au cœur même des réflexions qui animent notre équipe au quotidien. Vous avez tout à fait raison : l’accès à la science religieuse, à l'apprentissage de l’Islam et du Coran ne devrait jamais être un luxe ou un privilège réservé à ceux qui en ont les moyens financiers. Trouver le juste équilibre entre la gratuité pour tous et la viabilité économique de l’application est un défi constant. Actuellement, les abonnements nous permettent de rémunérer dignement les développeurs, les relecteurs, les designers et de couvrir les frais techniques élevés pour garantir un contenu de qualité et sans publicités intrusives. Cependant, votre suggestion est excellente et fait écho à nos projets futurs. Nous réfléchissons activement à des moyens d'élargir notre version gratuite. Si vous souhaitez partager plus en détail, n'hésitez pas à nous écrire directement à support@ayatique.ai. C’est grâce à des retours constructifs comme le vôtre que nous pouvons nous améliorer.
Keeps taking money from my account
Response from developer
We are so incredibly sorry to hear about this stressful experience. Even though your bank has stepped in and you have already taken steps to cancel, we want to make sure everything is cleared out and stopped on our system as well. Could you please send us an email at support@ayatique.ai with your account details?
Should be free
Its a scam. Do not download
Response from developer
We are so incredibly sorry to hear about this confusing and frustrating experience. Even though you have already deleted your account to protect your details, we want to double-check our systems to ensure everything is completely halted on our end as well. Could you please send a quick email to our team at support@ayatique.ai with your account info? We want to ensure you face absolutely no further issues.
Be aware!!
Overpaid and subscription not clear
AVOID!!!
Subscription issues
Response from developer
Please know it is absolutely not our intention to take money from you unfairly, and we want to resolve this for you completely. Sometimes, deleting an app from your phone does not automatically stop active subscriptions, which might be why you are still seeing charges. We want to make this right. Please email our support team again at support@ayatique.ai with your account details and screenshots of the charges. We will investigate exactly what happened, ensure every single active subscription on our end is completely halted, and assist you in securing a full refund. Your peace of mind and trust mean everything to us.
Olive tree
Response from developer
Thank you so much for sharing this beautiful review. We are incredibly touched to hear that our stories brought you comfort and happiness during a difficult time. Knowing that the app could provide a bit of light when you needed it most means the world to our team.
