They will overcharge you and not refund any money to you after you canceled your subscription
Poor company to do business with I canceled my subscription and they billed me and then I got billed again for 89.99 do not sign up
SHs Hoyt
Peace and Charity, Not Included
1 star. Forgot to cancel, asked for a refund on the renewal because money is tight, and was told no exceptions. For an app built around peace and charity, the customer service had neither. Great app for learning about grace. Less great at extending it.
PPlainTruth41
Good app, but charged twice for first month
The app itself is great however, I signed up through the Internet and then downloaded the App and my Card was charged $9.99USD and then $29.99USD in the same week has made me skeptical
KKdgsjf
Make sure to cancel!
I did a trial of this app a while ago and today I had a shock to find a $90 charge on my credit card. I remember trying this out and not being happy with it. I used it the once and then never thought about it again. Apparently, I forgot to cancel what turned out to be a recurring charge. Even though I reached out to them and explained the situation I was told there was nothing they could do about it, and it was in the contract to be charged to my credit card. Yikes. This doesn’t feel like a reputable company that would keep your money and insist there was nothing they can do.
Update: Within a few days of posting this I received a follow up email saying they could understand how I would be frustrated and giving me a full refund. I appreciate this. I would still advise people who do not think they will use this app to immediately contact NephiCalm and cancel their subscription. I hope this company will consider sending out a reminder of upcoming renewals. This could help the company and the consumer have a better experience. The stories themselves are nice. I just found that I could not fall asleep to them as I hoped.
Update: Within a few days of posting this I received a follow up email saying they could understand how I would be frustrated and giving me a full refund. I appreciate this. I would still advise people who do not think they will use this app to immediately contact NephiCalm and cancel their subscription. I hope this company will consider sending out a reminder of upcoming renewals. This could help the company and the consumer have a better experience. The stories themselves are nice. I just found that I could not fall asleep to them as I hoped.
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Ddfirkins5
Dishonest pricing
There are two pricing features, in app and on the website. I had cancelled and a year later received a $90 bill, I contacted them same day for a refund and refused. Be careful about paying for this service.
WwarmDonut
