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Azul

Azul

Book, check in and fly

16K ratings
363 reviews
🔧 Utilities
✈️ Travel
Free

Details

Released
December 9, 2013
Updated
October 30, 2026

Features

Background Location Access

Developer

Azul Linhas Aereas Brasileiras S/A.
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About

Manage your entire travel experience, from booking flights and adding services to checking in and tracking your flight status in real-time. Access your loyalty benefits, digital boarding pass, and important travel alerts all within the app.

✓Book flights
✓Add extra services (bags, seats, car, hotel)
✓Manage bookings (changes, cancellations)
✓Digital boarding pass
✓Real-time flight status tracking
✓Baggage tracking
✓Loyalty program management
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What users say about Azul

Reviews of Azul are mostly negative: the Travel app is rated 4.8/5 from 16K App Store ratings. What users like most: easy to use, fast and responsive. Top complaints: frequent crashes and bugs, lack of information and transparency. Summarized from real user reviews.

Positive things

  • ✨Easy to use
  • ⚡Fast and responsive
  • 💻Convenient app features
  • 🛫Good airline experience

Negative things

  • 🐛Frequent crashes and bugs
  • 🔍Lack of information and transparency
  • 💳Issues with payments and bookings
  • 🌐Poor functionality for international users
  • 🤖Unhelpful customer service
See all reviews

What's New in Azul

7.9.0

October 30, 2026

Real-time flight status: follow your flight updates right in the app. Performance improvements and bug fixes.

User reviews

Most RecentHighest RatedLowest Rated

Muito Top

Muito fácil de usar
PCPaulonho Correria

Foreigners cannot enter credit card

I tried to check in and pay for a bag, but the credit card fields require a Brazilian identification number which is obviously not possible. You need to fix this!
SBShane Brogan

Desapontada e aborrecida

Péssimo site e app. Não aceita as informações e faz a gente perder tempo demais
BBBrava Beatriz

Worst of the worst

App does not work as expected. The prompts don’t work and need to attempt to check in multiple times. I fly often and this is certainly the worst app.
N9new user 9713

Terrível app

Péssimo app que trava e quando retorna sobe os preços uma hora depois!!!
Rreifl
See 358 more reviews

Developer apps

Minha Azul
Minha Azul

by Azul Linhas Aereas Brasileiras S/A.

✈️ Travel

(29)

Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

App freezes on white screen

Bug

Unable to complete check-in or bookings

Bug

Inconsistent behavior across devices and platforms

Bug

Incorrect or missing flight information

Bug
✨

Requested Features

4 requests

Add English language option

Feature

Improve check-in and booking process

Feature

Provide better information on flights and policies

Feature

Enhance app stability and reliability

Feature

FAQ

Does Azul have ads?

No, the Azul app does not contain advertisements.

What is the user sentiment for Azul?

User reviews indicate a mixed sentiment. While users praise its ease of use and convenience, there are significant complaints regarding frequent crashes, bugs, and issues with payments and bookings.

How often is Azul updated?

The latest version of Azul is 7.9.0, last updated on October 30, 2026. This suggests a history of regular updates to improve functionality and address issues.

What devices support Azul?

Currently, the Azul app is supported on iPhone devices.

Is Azul suitable for young children?

Azul has an age rating of +4, indicating it is generally suitable for children. However, parental guidance may be advised for younger users due to the nature of booking and financial transactions.

Can I track my checked bag with Azul?

Yes, on direct flights, the Azul app allows you to track the status of your checked bag.

How can I manage my bookings in Azul?

The Azul app allows you to make changes and cancellations to your existing bookings directly within the application.

What payment options are available for booking flights on Azul?

Azul offers several payment options including NuPay, two cards, points + cash, and other available methods for booking flights.