Worst of the worst
App does not work as expected. The prompts don’t work and need to attempt to check in multiple times. I fly often and this is certainly the worst app.
Terrível app
Péssimo app que trava e quando retorna sobe os preços uma hora depois!!!
Ótimo
Simples e fácil!
Falsa propaganda, Não aceita outro programa de milhas
Tento sempre comprar com meu programa de milhas da United e sempre me creditam nos pontos da azul no final da compra, qdo eu não seleciono pontos da azul nunca! Não me interessa acumular na azul. Já perdi trechos que eu já tinha ligado para colocar na United, me disseram que colocaram e na hora do check in sem minha autorização mudam para pontos da azul! Estou correndo risco de perder meu status na United por conta a dessa falcatrua da azul. Vou mandar esses fatos para meu advogado!
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Dr. Dhawan
Worst ever airline registration As foreigner doesn’t work. Check in ,seat selected wanted to pay and choose credit card that’s only option I have. Why it ask CPF no. Never had issues with Latham air I will never chose if I come to Brazil.
You need to improve for foreign tourists.
You need to improve for foreign tourists.
Really bad app and web
Sorry guys. I really don’t want to offend but your app and web system is really crapp. I am sure you can do a lot better.
I can’t even load my boarding card to my iPhone. I had to take a picture of it.
I fly about 60 flights a year and this one is the worst I have found.
Anyway
I hopes it helps you
Best
I can’t even load my boarding card to my iPhone. I had to take a picture of it.
I fly about 60 flights a year and this one is the worst I have found.
Anyway
I hopes it helps you
Best
Show more
Poor web design for international
Does not work if you try to enter a collaborating points program. Also, if an international, there is no way to pay with credit card if you do not have CPF.
Bad airline
This airline has a very poor customer service and zero accountability when they make mistakes.
They don’t support at all
Awful experience
They don’t support at all
Awful experience
No option to check in
No option to check in - grayed out - if using a phone number that is not from Brazil. How could I know this…??
Aplicativo não funciona direito
Todas as vezes que tento fazer algo no aplicativo da Azul dá problema! Muito frustrante!!
Fácil
App simples é muito fácil de usar.
Always asking me to update app
Meh
Business class
Buy business upgrade from the app
Bagagem
Os passageiros são pegos de surpresa com o preço da mala extra por R$910,75 . Uma vez que o meu voo internacional foi de CNF a EWR. Na ida que foi de Newark para Confins com conexão em preço da mala foi de $100 USD na ida . Já na volta que deveria ser os mesmos $100 USD, a azul me cobrou exatamente o dobro . Isto é um roubo. Somos literalmente obrigados a viajar com malas compactas e as passagens só subindo de preço . Viajo para o Brasil de férias por 30/40 dias no mês de julho que é frio e calor ao mesmo tempo e não posso levar quase nada . Um descaso .
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Nao cumpre ocombinado
Pessimo atendimento no dia da viagem muda todas regras sem atendimento explicação ao passageiro.
Nota ZERO para essa companies.
Nota ZERO para essa companies.
The worst
Literally the worst check in experience ever. Passport Scanning seems to work, but enters the dates wrong so one must delete the dates to enter manually, which might work if you’re lucky. I had to purposely enter the wrong date to force a different error than the error caused when scanning to finally get the confirm button to populate. This happened on two consecutive flights. The website is even worse.
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B
Horrible system always giving error
Foreigner Experience
Not sure what happened after signing up, and guess it can improve
Sucks
Constantly change type of airplanes, and don’t notify passengers. If you reserved a seat, they just cancel it, and place you anywhere
Checking very problematic
I had to try over and over and over to be able to do checking via app, after dozens of try and error I was able to finalize my check-in
