Huh
Response from developer
Thanks for your feedback. Unfortunately, iOS doesn’t allow apps to enable or configure Guided Access on a user’s behalf — Apple requires this to be set up manually in the device settings for security reasons. We know the initial setup can feel a little complicated, but it only needs to be done once. After that, starting Guided Access takes just a few seconds, and it makes the app much easier and safer to use with your little one. We hope you’ll give it another try!
Exactly what Moms need in their toolbelt
Buy it now, learn how to use it, and be thankful when your kiddos start to hit these new milestones!
Response from developer
Thank you so much for taking the time to share such a thoughtful review! ❤️ It means a lot to hear that the app has become one of those “just in case” tools for those moments when you need a quick distraction. That’s exactly what we hoped to create—a simple, reliable solution for busy parents when life doesn’t go as planned. We’re especially grateful for your recommendation to other parents. Wishing you and your little ones all the best, and thanks again for your support! 😊
Kennedy-
Response from developer
Thank you so much! 💙 We’re so happy to hear your baby cousins have their own little thing to enjoy now. It means a lot that our app can help make family visits a little easier and more fun. Thanks for taking the time to leave a review! 😊
Unable to cancel subscription
Response from developer
Hi, we’re sorry to hear about your experience. Unfortunately, app developers cannot cancel App Store subscriptions, reverse pending charges, or manage Apple ID billing. All subscriptions and payments are handled entirely by Apple. If your free trial has already ended and a renewal is pending or has been processed, only Apple can cancel or refund the charge. You can request a refund at reportaproblem.apple.com, where Apple reviews each request individually. We understand how frustrating this situation can be, and we’re sorry we can’t assist directly.
It doesn’t work
Response from developer
Hi Rinafil, we’re sorry for the confusion! Because Apple doesn't allow third-party apps to lock your device automatically, our app utilizes iOS's built-in Guided Access feature to secure your screen. To make it work, you just need to: - Follow the setup: Check out the step-by-step video instructions right inside the app. - Activate the lock: Once it's set up, simply triple-click your device's side button to engage the lock. If you've followed the video and the triple-click still isn't working, please reach out to us at support@toddlerlock.app so we can help you get it sorted!
