Subscription logins are working now
I purchased a digital subscription together with my print subscription and I can log into this app with it. (Be sure you're using the **recipient's** account number and not the **order** account number! The email I got was not at all clear on the difference and the order number was listed first, so at first I tried that one and thought that the app might still be broken! But it works with the recipient number farther along in the email after padding it out with zeroes to 10 digits.)
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Bad bad advertising! Rip OFF!
I received an email telling me after I paid for a subscription $29.95 for my granddaughter that I was eligible for a digital subscription. I attempted to log in and was refused. I called and was told I was NOT eligible for the digital subscription. When asked how much more I had to pay she responded with an additional $20 + WHAT! Unbelievable and a total ripoff..I will not renew my subscription next year and will order Highlights for my granddaughter instead.
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Login
Does not let paid online subscription log in. Paid extra for this addition.
Does not recognize paid login
As other reviewers say, this does not recognize the logins of paid subscribers. We just got our subscription a week ago, and it came with instructions to log in to this app that don’t work. The last update to this app was over two years ago, so this has been an issue that Cricket has been aware of for two years and has completely ignored. That’s very disappointing.
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Terrible app
Unable to view paid content...😤
