Backbone User Reviews

Customer Experience

Positive experience51.0% of reviews
Neutral7.8% of reviews
Negative experience41.2% of reviews

~ Based on 835 written reviews from the US App Store.

What users say

Is Backbone Safe?

Backbone — Next-Level Play appears safe based on user ratings. AppsHunter Safety Score for Backbone is 96/100.

This assessment is based on 98,329 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.4% of ratings point to a safe experience
1.8% of ratings suggest some concerns
2.8% of ratings point to a risky experience

~ Based on 98,329 App Store ratings for Backbone.

Is Backbone Legit?

Backbone — Next-Level Play appears to be a legitimate app. AppsHunter Legitimacy Score for Backbone is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

BRUH THE SIGN IN

Bruh I literally don’t have a controller, AND IT STILL ASKED FOR IT EVEN THO I PRESSED IT BUT NUN HAPPENED

Not very good,scam

Just get an actual pc or just get a smart tv that can run these games ,the controller disconnects every 10 seconds complete waste of money and it’s so unoriginal so yea buns.

Hello backbone

It would get a 5 but it stopped working and I’m trying to figure out how to do it.

Great game hub, poor execution

I enjoy the app and the ease of use it gives me by putting all my games together. What I don't like is opening the app and always being met with a pop up ad for a paid subscription. I am aware of the benefits of your subscription, I do not want it. I do not need to be reminded of your service on every start up of the app. Especially since it's directly interfering with how quickly I get to the game I want to play after pressing the backbone button on accident. I sincerely regret buying this controller, had I known the hardware and software was going to be planned so poorly, I wouldn't have made the purchase.
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Love most of it But

So, I have a Time limit on my Browser, and I forgot to hook up my Microsoft account to backbone after Cash grabbing Apple had the right idea of changing their WebKit policies and I was able to play on my backbone back in March with no problem, the. I came back to playing a week and a half later and I now need backbone+ for EVERY GAME I WANT TO PLAY.
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controller support!!!

i absolutely love this soooo much! super convenient & i love the purple controller! i just really wish it was more available and compatible with more games and that it had more access to games without having to buy the more expensive game passes… also, access to your nintendo account and nintendo games (would be huge for this app if they did)🌟🌟🌟
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Backbone Controller BROKE — Right in the Middle of a Game!

I purchased a BACKBONE ONE (2nd Generation), in 6/2025…

I was in the middle of a Game, on My Backbone [Space Engineers — through the Xbox Cloud App], when the Controller MALFUNCTIONED (the LS — and, the LT — WILL NOT RESET, to “Resting Position”: BOTH are showing signs of being pressed, when my fingers are nowhere near them. [I've tried using the Factory Reset Option… only for the results to stay the same: there's no change.])

There was (also) some sort of FIRMWARE UPDATE (which didn't fix the problem, either.)

I'm about to spend the rest of July without a Backbone (I don't have the money to go get a replacement), and I, currently, do not have access to my Xbox Console.
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How do I connect to my tablet?

I have a backbone pro, but I don’t know how to connect my tablet to it with Bluetooth

NO CONTROLLER DETECTED

NO CONTROLLER DETECTED NO CONTROLLER DETECTED NO CONTROLLER DETECTED
THIS IS RUINING MY LIFE

It doesn’t point

In call of duty mobile the L2 that is to point does not work. What a shame I have the 17th and it shouldn’t give problems

Awful

I’ve had 2 backbones now and have issues all the time. It will randomly act as though buttons are being pressed or the analog sticks are being moved, buttons will randomly stick, or it will randomly say there is no controller attached when it is. Currently it won’t connect, I’ve tried logging in/out, deleting/redownloading the app, checking for updates on the app or my phone, restarting my phone, and absolutely nothing works. Yet again.
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worked fine for a while.

it logged me out and then got stuck on a loading screen

Enjoy

Game changer great for gaming

Glitch

My backbone was working great when I bought it but like 2 weeks without using it, it stopped working I hopped on Fortnite and the controller made my character move without me moving it.

I need help

When i go to use my controller my L2 and L1 buttons dont work, i need help on what to do

Call of duty

Aim n shoot don’t work properly. You have to aim crouch then shoot to keep the aim on.

My favourite games

Can you please do something where I can play Brawl stars and free fire with the back bone controller ,please it would level up my gaming experience

removed the app

had to removed the app cause everytime i try open the playstation home button on remote play it sends me to backbone app everytime kept the controller so is very good but the app opening itself is super ANNOYING!!!

Poor quality

After only 2 months of purchase left trigger button stopped working.

Unusable

I plugged my it into my iPhone and as soon as i got on the app the back bone would not work but I don’t know if I had to set it up or something but when I finally created my account it kept telling me to broadcast and it wouldn’t go away and when I tried to use the the buttons it just stopped. Most infuriating thing I had to deal with
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