DO NOT ORDER AHEAD ON THE APP
Downloaded the app so I could order ahead. Since I arrived, I watched about 30 people order at the counter and receive their orders. The app for some reason schedules your order to be made a half hour placing it even if you order it to be made asap. Terrible system. Totally negates the point of ordering ahead. I got two bagels with cream cheese by the way so it’s not like it’s a large complex order.
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Can't input promo codes
App is great, only thing that doesn't work for me is putting in promo codes -- my keyboard covers the input field and I can't hit the submit button.
Missing selection options
Franklin Location app does not offer options to select egg everything and regular cream cheese (standard) options for Fresh Lox #1 Please Fix. Will not use app until fixed.
Better to order in store
Not once has my order been correct from this app.
Also the quality of sandwich is lower when you order on the app and the timing isn’t correct.
Also the quality of sandwich is lower when you order on the app and the timing isn’t correct.
Missing selection options
Franklin Location app does not offer options to select egg everything and regular cream cheese (standard) options for Fresh Lox #1
Please Fix. Will not use app until fixed.
Please Fix. Will not use app until fixed.




