Lost our bags
Arrived at Hawaiian Airlines bag drop and they didn’t know how to scan the tag. I should have known this would be a problem. Noticed that the BAGTAG numbers were no longer showing up on the app so I went to the airline counter and was assured that they had my bags. Arrived in Seattle at Alaska Airlines but my bags didn’t. Had to file a claim and yet to find out if my bags will turn up. The tags, which were supposed to save time during check in, instead added hours in customer service line for baggage services.
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To support team
Nice and great support , Instant and helpful reply.
Useless
I’ve always used my e-tag to display my contact information and this is no replacement for the previous RIMOWA app. My full name doesn’t even fit on one line, let alone a short email address, or phone number, or home address. It really boggles my mind who designs these apps to be completely useless.
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Useless
It doesn't let u test the bagTag after u get in the mail.
Rimowa e-Tag geht 👍🏼
Nach Jahren kann ich endlich wieder den Display an meinem Rimowa e-Tag benutzen. Da der Hersteller seine App ja seit der LVMH Übernahme eingestampft hatte, war ich sehr enttäuscht, die coole Funktion nicht mehr Nutzen zu können. Individuelle Bilder klappen wunderbar. Die App hilft einem sogar, das Bild ans Display anzupassen. Meha leicht zu bedienen. Übertragungen an den Koffer in etwa 15 Sekunden. Ich bin happy.
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