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Bajaj General

Bajaj General

Motor,Health&Travel Insurance

19 ratings
34 reviews
💼 Business
Free

Details

Released
April 12, 2015
Updated
October 22, 2026

Features

Background Location Access

Developer

BAJAJ GENERAL INSURANCE LIMITED
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About

Easily purchase and manage various insurance policies, including health, motor, travel, and pet. Access policy documents, simplify claims and renewals, and find nearby cashless facilities. Offers a user-friendly, paperless experience for over 14 crore happy customers.

✓Effortless insurance purchase
✓Policy management and renewal
✓Claim process simplification
✓Location assistance for facilities
✓Access to policy documents
✓Multiple insurance product options
Show original description
+1

What's New in Bajaj General

5.7.10

October 22, 2026

Simplify your insurance journey! Experience an improved version of our Bajaj General app with enhanced navigation and personalised recommendations. Additionally we have done some enhancement, performance improvements & bug fixes to make app smoother.

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User reviews

Most RecentHighest RatedLowest Rated

Terrible app

Never works. I’m looking to set up a lab test in Bangalore and it keeps showing me locations in Pune. Even after closing the app, restarting it multiple times and adding the location manually, the app still defaults to Pune. It’s past the business hour, so I can’t call. Very frustrating! Fix the glitches on the App please, get a better ios team!
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PPakhipark

Response from developer

We are sorry about this. Request you to share your email ID, contact, and policy number via Instagram DM on our official handle @bajajgeneralinsurance so we can quickly resolve your issue for you. Please do mention the Reference No. BA - 7664, while sending in your details. Caringly Yours, Team Bajaj General Insurance

Need improvement

There is no way to preview a claim after it has been submitted through the app. Users cannot verify what information was submitted or which documents were attached, leaving them uncertain about whether everything was uploaded correctly. I have had to submit the same documents multiple times because there is no way to check which documents are already available and which are missing.

The app also has caching and data-loading issues. Sometimes, when opening the app, the policy and previously submitted claims do not load, and the app displays no claims at all.

Suggested improvements:

1. Add a claim history and preview feature so users can review submitted claim details and uploaded documents at any time.
2. Implement proper caching so previously loaded policy and claim data remain available when reopening the app, with automatic refreshes when needed.
3. Display clear loading and error messages instead of showing an empty claim list when data fails to load.

These improvements would make the app more reliable, reduce duplicate document submissions, and provide users with greater confidence and transparency throughout the claims process.
Show more
JKjayesh korade

Response from developer

We are sorry about this. Request you to share your email ID, contact, and policy number via Instagram DM on our official handle @bajajgeneralinsurance so we can quickly resolve your issue for you. Please do mention the Reference No. BA - 7562, while sending in your details. Caringly Yours! Caringly yours, Team Bajaj General Insurance

Claim Settled very Fast and 100% Cooperation and Assistance from Bajaj General Insurance team.

I would like to sincerely thank Bajaj General Insurance for the prompt and smooth settlement of my late brother’s Personal Accident (PA) Claim of ₹15 lakh.

On behalf of my father, I personally coordinated with Bajaj General Insurance throughout the claim process. The claim was processed with complete document verification and proper guidance, and the entire settlement was completed within three months.

A special and heartfelt thanks to Diksha Dubey Ma’am (Lucknow) for her constant support, kindness, patience and helping nature. She guided us regarding the required documents and supported us throughout the process, making a difficult time much easier for our family.

I truly appreciate the professionalism, cooperation and prompt assistance provided by Bajaj General Insurance and the entire team.

Thank you once again for your support and for settling the claim in a timely and transparent manner. 🙏

Thank you, Bajaj General Insurance.
Special thanks to Diksha Dubey Ma’am. 🙏

#BajajGeneralInsurance #PAClaim #ClaimSettlement #CustomerSupport #ThankYou #Insurance
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APAnubhav Pandey@iaf

Response from developer

Thank you so much for your kind words! It's always a pleasure to know we could be there for you when it mattered. Caringly yours, Team Bajaj General Insurance

Worst UI for accessing Fitpass within the app

It is not easy to access gym pass of Fitpass, if you buy within the app. You need to go to purchases, check for purchase then access from there. Top screen of Fitpass is always hidden under the carefit banner, so you can’t access the edit, search and back buttons of the Fitpass.
Moreover, when you book a workout, and you open the camera for scanning QR, it just shows a blank white screen and doesn’t scan at all. Had to uninstall and reinstall the app about 3-4 times to access that once. Standing outside the gym just doing this for about half an hour. Worst experience ever. And no support available on such an issue from either. Fitpass customer service directs you to Bajaj Customer Service and they are unresponsive.
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SSinghal.adi

Response from developer

Hi, we are sorry for the trouble you've faced. Request you to share your email ID, contact, and policy number via Instagram DM on our official handle @bajajgeneralinsurance so we can quickly resolve your issue for you. Please do mention the Reference No. BA - 7353, while sending in your details. Caringly Yours! Team Bajaj General Insurance

Payment deducted, but policy not renewed

Very disappointing experience. The payment for my car insurance renewal was deducted from my account almost 1 week ago, but my policy has still not been renewed. I have not received the updated policy document or any proper status update from customer support. Despite following up, there has been no clear resolution. Payment-related issues should be handled much faster, especially when insurance coverage is involved. Very poor customer support and service experience.
Show more
GGokumaster310
See 29 more reviews

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FAQ

What types of insurance can I manage with Bajaj General?

Bajaj General allows you to manage a wide range of insurance policies including health, car, electric vehicle, two-wheeler, travel, pet, cyber, and home insurance. You can also access policy documents and simplify claim and renewal processes through the app.

How do I purchase a new policy through Bajaj General?

The app offers an effortless insurance purchase experience. You can browse through various policy options like health, motor, and travel insurance, and complete the purchase process digitally and paperlessly.

Does Bajaj General offer assistance for cashless facilities?

Yes, Bajaj General provides location assistance to help you find the nearest cashless hospitals and garages. This feature is designed to simplify your access to services when you need them most.

How can I manage my existing policies with Bajaj General?

The app enables easy policy management online. You can keep your policies handy, access forms and documents, and simplify the claim and renewal processes, all within the user-friendly interface.

What is the user experience like with Bajaj General?

Users love Bajaj General for its new and improved user-friendly experience, described as paperless and fast. The app has contributed to over 14 crore happy customers and more than 10 lakh downloads.

Is Bajaj General available on multiple devices?

Yes, Bajaj General is available on iPhone, iPad, and iPod. The app is designed to provide a seamless experience across these Apple devices.

How often is Bajaj General updated?

Bajaj General was last updated on April 24, 2026, indicating a commitment to regular updates and improvements. The latest version is 5.6.1.

Does Bajaj General have ads?

No, Bajaj General does not contain advertisements. The app is free to download and use, focusing on providing a clean and efficient insurance management experience.