Requires payment plan
Response from developer
Thank you for sharing your feedback! Our app is free to download and offers a variety of features to explore at no cost. For users who would like to experience more, we also offer a 7-day free trial of our premium membership, giving new users full access to all premium features so they can explore the app and decide whether a subscription is right for them. We aim to provide valuable tools for the baking community while continuing to improve and develop our app. We appreciate you giving us the opportunity to clarify how our app works!
Canceled but stilled charged
Response from developer
We apologize for the frustration this has caused. We understand how concerning it can be to see a charge after canceling a subscription. For subscriptions purchased through the Apple App Store, Apple manages billing and cancellations. Depending on Apple's billing process, a charge may be initiated before the subscription renewal date, so canceling close to renewal may not always prevent an upcoming charge. To clarify your subscription details, you can contact Apple Support or reach out to us directly through the app by going to Profile in the bottom-right corner, tapping the Settings gear in the top-right corner, and selecting Contact Us. If you believe you've been charged incorrectly, you can also submit a refund request through Apple's official refund process: https://reportaproblem.apple.com/ Thank you for bringing this to our attention. We're happy to help look into your concerns.
