Balduccis Deals & Delivery User Reviews

Name: Balduccis Deals & Delivery
Rating: 4.71743 (3139 reviews)

Balduccis Deals & Delivery

Albertsons Companies, LLC

🌟 Lifestyle

🛍️ Shopping

What users say

Summarized from real user reviews of Balduccis Deals & Delivery. Based on 3.1K reviews and a 4.7/5 average, it highlights the 2 positives and 5 negatives reviewers mention most about this Shopping app.

Positive things

👍Simple to use once learned
💡Potential for good rewards program

Negative things

🐛Frequent technical issues and bugs
👎Confusing and unintuitive interface
⏱️Slow and cumbersome to use
🤯Frustrating customer experience
💰Discounts/rewards difficult to access

Top reviews

Most Recent Highest Rated Lowest Rated

The best store in Riverside

Thanks so much, José! You’re the best for handling my shopping at Balducci’s—I really appreciate it.

Xime05

3 months ago

Stop making customers use this horrendous app

You offer coupons that can only be used through app - and it results in an awful experience for the customer and the checkout clerk, as without internet it doesn’t work (typical in many stores), and even with it, it’s clumsy at best to find the coupon then use it. Tip - have the CEO take a friend to a store and use the app for coupons - don’t provide any instruction, just watch them - and the story will tell itself.

ReviewMeister101

7 months ago

Response from developer

Hi! Thank you for sharing your honest feedback. We understand how frustrating it can be when coupons are difficult to access or use, especially in areas with limited connectivity. Your suggestion is insightful, and we’ll share it with our team as we work to improve the app experience. We truly appreciate your input and are committed to making savings easier and more convenient for all customers.

I’m out of town

I love sending quality treats to family instead of baskets and paper!!

Mostly happy but

7 months ago

Response from developer

Thank you for the 5-star review! We’re so glad the app makes it easy to send quality treats to your family, even while you’re out of town. Your support means a lot!

Great food

Love vegetables and salad bar

Tres bendiciones

7 months ago

Horrible

This app is slow, hard to navigate and slows down the check out process. I just watched three cashiers ask customers to check the app for coupons and they all stopped the flow for at least two minutes. I used the self check out lane and put some things back.

Seriously - get a high school kid to redo this useless app.

Horrible.

Ksidhu35

a year ago

Response from developer

Thank you for letting us know about the issue you're having. To resolve an error received while using our app features, please make sure you have the most up-to-date app version and refer to the error message for suggestions to resolve the issue. We also recommend first signing out and back into the app. If that does not resolve the issue, please close the app and relaunch it. You might also consider uninstalling and reinstalling the app. For quick assistance, chat with us through the app's FAQ (Settings) or our website on your mobile browser.

Just a giant pain

What a pain in the neck this app is. One of the worst I’ve used. If you don’t do everything exactly in the right order the right way it doesn’t work. I have a hard time every time in the store. Other shoppers have agreed with this assessment.

Barnard80

a year ago

Response from developer

Thank you for your feedback. We understand the app isn’t working as expected and would love the opportunity to assist you. This is important to us. Please reach out via the mobile app by selecting "Need Help" under the Settings page or visit our website using your mobile browser for further support. You can still access this feature on our website.

Good

It’s great but a little hard to navigate.

Mammababs

a year ago

Difficult to use

Hope they can improve this app

hysug2003

a year ago

App not working “Service problem”

App will not load. A box pops up that says “service problem.” I’ve rebooted and reinstalled, and problem continues. I’m guessing the problem was created by recent update / so bug fix created worse bugs.

Zerty66

a year ago

Response from developer

Thank you for your feedback. We understand how frustrating it can be when the app isn't working as expected. It sounds like the recent update may have caused some unexpected issues. Our team is aware of this and is actively working on a fix. In the meantime, you could try clearing the app’s cache or ensuring your device’s software is up to date. If you’d like to provide more details about your experience or if you’re interested in a follow-up, please reach out to us via the “Contact Us” page on our official website. Kindly provide your phone number and reference this Apple app review. Thank you.

Worst shopping app

Super hard to use, impossible to navigate, frustrating. Otherwise it’s ok.

More or less useless

a year ago

Inconsistent, inconvenient, more noise than signal

This is the third time that this app has not worked for me. I am unable to log in. My phone number is not recognized.

My iPhone is up-to-date.

As for “more noise than signal,” the interface is a disaster.

All told, a bad experience.

SheWhoWanders

2 years ago

Too much

Many too many deals etc

UncleJWB

2 years ago

Only an engineer could love This website

It is not intuitive at all. Complex and hard to use. And a poor replacement for the previous loyalty program that existed at Balducci‘s.

FLC8702

2 years ago

Balducci’s app

Difficult to use and too time consuming

balduccis shopper

2 years ago

Hate this app

I despise using this app if I want to shop at Balduccis

Ldrcats

2 years ago

Horrible App - clearly they don’t want to give you any bargains

This app/program’s any goal is to make is for balducci’s to say they have a reward program but make t so tedious and difficult to use that very few people will. I have been going to Balduccis for many years but this app and Roger am is so bogus, I switch to Giant

arrie75

2 years ago

No longer works - Deals and coupons do not appear

For the past few weeks, none of the weekly deals or coupons appear available on the app. Weekly emails show new coupons, but these coupons are not available in the app. As I can’t «clip » coupons, I can’t access any of these savings. Also, my virtual wallet will not load, so I can’t use it at all at store. I’ve been using app regularly for months and never had a problem. Will not be shopping at Balduccis until this is fixed.

Zerty66

3 years ago

Grade F

I can register because the app tells me my phone number(s) are linked to an existing account. I AM the account and have been for 15+ years, I’ve spent thousands at Balduccis in Bethesda this year alone with now ZERO savings or benefits thanks to switching to this app only, which doesn’t work

BrianCBethesda

3 years ago

Eliminate this app

Cumbersome to use and you end up not getting rewards you used to get. Just talked to a store clerk there and she says all the customers hate it. It makes me less likely to go to Balduccis. I went there yesterday and was reminded why I stopped shopping there because this app is so bad. Just restore the ten percent reward program. The bad reviews this app has been getting should be reason enough.

Trufgh

3 years ago

Response from developer

We are sorry the app is not working as expected and would like the opportunity to address your concerns. Your feedback really matters to us. Please feel free to chat with us on the mobile app by visiting Need Help under the menu options or visiting the website using your mobile browser so we can further assist you.

They don’t want you to use discounts

It is clear based on my experience and the other reviews over the past year that they maintain a non-functional app so that they can say they offer discounts without actually allowing users to access them.

Skip the pretense and just charge what you charge.

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