Bali Motorization Reviews: Is It Legit?

Customer Experience

Positive experience7.8% of reviews
Neutral2.0% of reviews
Negative experience90.2% of reviews

~ Based on 153 written reviews from the US App Store.

What users say about Bali Motorization

Is Bali Motorization Safe?

Bali Motorization does not appear safe based on available data. AppsHunter Safety Score for Bali Motorization is 31/100.

This assessment is based on 249 user ratings, with an App Store average of 1.4/5.

Safety Analysis

7.4% of ratings point to a safe experience
3.5% of ratings suggest some concerns
89.2% of ratings point to a risky experience

~ Based on 231 App Store ratings for Bali Motorization.

Is Bali Motorization Legit?

Bali Motorization appears to be a legitimate app. AppsHunter Legitimacy Score for Bali Motorization is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

They all work great

Controlling 7 sheer shades with a schedule, Google home and Alexa to open close and has the ability to say the percentage to open the shades. Just upgraded to the new Bali Pro Hub and set up all the shade in 30 min. The Bali hub a400 has a longer range reaching all the shades in the house, it has an Ethernet connection so it reconnects on its own. The internet would go out once in a while at night like 2:00am due to the internet provider repairing work and the old one wouldn’t reconnect unless unplugged for a while but the new one reconnects because it a hard wire Ethernet connection. Much Better. I’ve had the roller shades for 6 years.
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Oops i closed the app

Seams like every day i need to pair again. If i close the app i def do need to redo it. Several tomes. Before success.
When it is paired and works it is great.
Just lots of room for improvement.

Garbage

Save yourself a bunch of Cash. App is a complete pile of junk…they are a year old, and none of our blinds can be controlled.
App can’t find the blinds, or the bogus $200 Gateway.
Bali told me to basically deal with it when I complained.

Awful

The worse app ever it does not work

Works great!

Was easy to connect to the blind and works great.

Still spinning

My husband complained about how difficult it was to set up the shades. He ended up logging out accidentally which totally wiped out our set up. Now I’m trying to set it up and after password was accepted, and the app keeps spinning trying to load weather information. Ridiculous!

Very Poorly Built app

All my Bali shades show up in the list of connected devices under the phone’s Bluetooth menu but none of the shades show up in the app. Worst!!

Wish I could rate it 0 stars

This app is absolutely pathetic. The whole point is to automate your blinds yet the automation works about 10% of the time. Most of the time 1/4 or 2/4 blinds work while the rest say ‘offline’. Also, the Gateways just randomly go offline and quit working so you have to unplug them to get them to maybe start working again. I currently have a Gateway that just went offline and hasn’t come back in over an hour.

Blinds.com should be ashamed to sell this product and wish some lawyer would raise a class action suit against them for selling garbage technology for such a high markup.

Add shades, they delete themselves. Then just randomly goes offline. These people should be in jail for scamming people.
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What’s with the bad reviews?

Worked perfectly with no hassle or stress!

JUNK!

this app is very buggy and doesn’t work. i can’t even connect my blinds.

Works Perfect IME

Not sure why so many bad reviews on here. This is literally one of the easiest and least buggy apps I have ever used. Setup went flawlessly, took very little time, and my shades work flawlessly every single time. I couldn’t be happier with them. I can’t wait to get more shades for my bedroom and other rooms in my home. Maybe it’s the hub that causes problems because I don’t have anything except my iPhone and the shades themselves. Hub is unneeded imo.
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Almost useless

Rarely stays connected. Takes so much waiting, reconnecting, troubleshooting each time you might as well use the button on the shades or dedicated remote control. I wouldn’t even bother with Bali motorized anything.

HORRIBLE

Wow!! This is THE MOST GLITCHIEST app EVER. It’s horrible. Crashes, freezes, doesn’t connect, all of the nightmare scenarios imaginable. I purchased custom blinds so I can’t exactly return these. If I could give less than 1 star I would. DO NOT BUY!

Completely non functional

Do not purchase Bali shades if you want automation. It’s not that it’s difficult to use, it’s that it simply doesn’t work and Bali is ok with this.

App Does What it Wants

I programmed two motorized shades. At first both connected. No problems for about ten minutes. Then the app deleted one and would not acknowledge the shade again. Tried troubleshooting, nothing works.
Don’t waste your money on motorization.

Worst product imaginable

I wish I had known how terrible this app is, the blinds are just fine but this app almost never works and is extremely frustrating. I regret buying Bali blinds.

DO NOT BUY

The Bali motorized blinds are complete garbage and do not work. My gateway worked for one day. I’ve been dealing with them for a month now to get a new one. If you’re looking to waste your time and money then you’ve picked the correct company.

Updated...still pitiful

OMG...who programmed this? One of the worst apps I've ever used. This is an update: I've had this for 3 years now. While a slight improvement over the last version that was terrible, this is still way more complicated, provides little info (are the shades up or down...who knows unless you are looking at them!). Connects very slowly and frequently not at all! Shades are ok, but would never buy Bali again since they are unable or unwilling to improve their app! I DO NOT recommend.
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Nice idea if it worked

got my new cellular shades for 2 rooms. paired with the app. worked. then wouldn’t work. now will only pair with one room. piece of junk. like the shades.

Worse than these reviews

Update: after upgrading the firmware on one of the blinds, the app now crashes on launch every time.


This app is horrifically and irredeemably terrible. I didn’t think it was possible to get anything into the App Store at this quality, but somehow Apple is letting this garbage fly.

Blinds will not maintain room associations, long delays on connecting to gateways, sometimes the gateway won’t connect at all, leaving the app in a weird state. It’s just so, so, so bad.
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