Collecting Unnecessary Data
You are forced to opt in to your PII data being collecting beyond justifiable purpose or simply have no access to your home, that you own.
Bug
The app has been inaccessible for over two weeks. Can’t even use it or login.
Privacy concern
On upcoming visits, we see every person’s name and contact details that has been invited into the complex. Due to this, anyone can steal your visitor’s code and revoke the visits you’ve created.
Security guards seem clueless about the issue, which has led to so much frustration and conflict. Frustrating!
Security guards seem clueless about the issue, which has led to so much frustration and conflict. Frustrating!
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This app
The app introduced is not friendly to the users,
Orientation is needed otherwise this frustrate the users and Securities are also left ignorant to the app that is supposed, them as security to have knowledge to it.
This is bad very bad
Orientation is needed otherwise this frustrate the users and Securities are also left ignorant to the app that is supposed, them as security to have knowledge to it.
This is bad very bad
Mr X
I can’t seem to download this app on my iPhone 10 all software updated already.I’ve deleted and rebooted but still nothing
The worst
The worst
Horrible property management
If you wanna stay like you in hostel or prison then please come join especially the Blyde
Discontinue App!
This app is so frustrating and useless. I wish they can discontinue this horrible app. Deserves 0 stars.
Bad
This app doesn’t work and I try to go in it it doesn’t work
Terrible -Worse app ever
If there was a NO star, this app would definitely deserve it. It’s clearly designed for the developer not for residents or homeowners. And why the app need Bluetooth to enable access is not it.
Terrible
This app has several critical issues that make it inefficient and terrible . Firstly, requiring Bluetooth to be enabled at all times just to access the complex is a serious security risk. Why?
On top of that, the inability to copy and paste information adds unnecessary frustration. Manually entering tenant details one by one is time-consuming and prone to errors. It’s baffling that the app requires users to upload photos of tenants' ID cards or driver’s licenses themselves - why can’t the tenants upload this sensitive information on their own? This process is not only inefficient but raises concerns over privacy and data security.
On top of that, the inability to copy and paste information adds unnecessary frustration. Manually entering tenant details one by one is time-consuming and prone to errors. It’s baffling that the app requires users to upload photos of tenants' ID cards or driver’s licenses themselves - why can’t the tenants upload this sensitive information on their own? This process is not only inefficient but raises concerns over privacy and data security.
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Horrible app
Absolutely useless app. I have tried multiple times to login, added in my details and have now been stuck on a loading screen for over 10mins. Every time I close the app and retry it’s the same story. I have even deleted the app, reinstalled and no avail. Well over it!
Tired & frustrated customer
I haven’t been able to log in to my App for months now , & I can’t even be assisted
I’ve re downloaded , refreshed & done everything to try login into the App I’m so frustrated.
It’s difficult for me to enter & leave the estate or move around inside . Having to ask my Husband for codes each time .
How can I contact support ?
I’ve re downloaded , refreshed & done everything to try login into the App I’m so frustrated.
It’s difficult for me to enter & leave the estate or move around inside . Having to ask my Husband for codes each time .
How can I contact support ?
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Pathetic app and unhelpful staff
First it was generate QR codes to enter which didn’t always work, having to scan it 1-5 times depending on the system.
Now facial recognition was introduced and onboarding for me personally has been a mission. After finally completing onboarding and deleting and re-downloading the app a number of times, I am still not recognised to enter or exit or even send codes to invite guests in.
I brought this problem forward to the support team and hadn’t heard a single word back. The guards at the gate (although not their problem or fault at all) don’t even have a backup way to get me into my estate.
Terrible app. Terrible feedback. Terribly thought of.
Best part is, none of this will be heard or fixed. Complaining for a service which we pay for is useless in this day and age.
Now facial recognition was introduced and onboarding for me personally has been a mission. After finally completing onboarding and deleting and re-downloading the app a number of times, I am still not recognised to enter or exit or even send codes to invite guests in.
I brought this problem forward to the support team and hadn’t heard a single word back. The guards at the gate (although not their problem or fault at all) don’t even have a backup way to get me into my estate.
Terrible app. Terrible feedback. Terribly thought of.
Best part is, none of this will be heard or fixed. Complaining for a service which we pay for is useless in this day and age.
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Worst app
Been struggling to get access to the app for a week now
The pits!
This absolutely terrible app hardly ever works! Just like Balwin themselves
Awesome App
With the recent updates, this App is a great tool for anyone living on a Balwin Estate! Information immediately available, book a facility or check your levy statement!
Great!
User friendly, functional and useful!
Love the new look and feel
Well done
Love the new look and feel
Well done
Tedious and Back UX
Million and one clicks to generate a access code which is pointless, every screen is slow and app has unnecessary features. Every app update also makes you go through the sign up process process again from start. No gym integration so have to use two apps. Estate manager still uses WhatsApp and not app notifications. No idea when people have used your code or exited the estate with your code. Pretty pointless vs how other estates manage their apps.
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Stupid useless app
I have never used such a slow app
Very inconsistent
Very inconsistent
