Top Notch!
Always a pleasant exceptional experience enjoying my latte/coffee with a smile and gratitude!
Great coffee, awful app
Balzac has great coffee but a TERRIBLE app. It hardly ever works. Even the baristas complain about it. Any time I have contact head office to seek improvement, they ignore. Better customer service please!
Redeeming Points
redeeming points on the app is horrible. I have too choose from the list of items listed I can’t choose my own item like an iced latte. Plus the adding of the $5 gift card to check out should be free not charge me $5. Please update this feature
Please fix the app
You app does not let one select Oat Milk. It is greyed out for all your products at Distillery and Market (did not try anymore) and yet there is plenty of Oat Milk at both locations. So it renders it impossible to order any coffee/drink with Oat Milk as a milk substitute! Thanks. On iOS 17.5.1 - iPhone 14 Pro Max.
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what happened to my Account!
I’ve discovered there is no way for me to recover my credentials and/ or update the credit card info tied to my Profile.
No useful help or FAQ Links in the app. Very Frustrating. I had to stop using the App. I don’t know how to contact support for this app. Although I really like shopping at The Coffee company it was created for. I an Not recommending this App
No useful help or FAQ Links in the app. Very Frustrating. I had to stop using the App. I don’t know how to contact support for this app. Although I really like shopping at The Coffee company it was created for. I an Not recommending this App
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