Transação segura
Excelente
App show
Muito útil
E facilita muito
E facilita muito
Cartão de crédito
Podia pagar e liberar imediato, pois hoje nas contas digitais funciona assim.
Ok.
Prático.
Ótimo
Muito bom mesmo..
Free
About
Manage your finances on the go with this secure banking app. Perform transactions, check balances, apply for loans, and manage credit cards. Access investment information and customer support easily.
✓Open current account
✓Loan application and renewal
✓Check loan details
✓Withdraw with credit card
✓View benefit payment dates
✓Generate deposit slips
✓Transfer INSS benefits
✓Check account and investment balances
✓View income statements
✓Pay bills with barcode
Show original description
What users say
Summarized from real user reviews of Banco Mercantil. Based on 703 reviews and a 4.8/5 average, it highlights the 6 positives and 9 negatives reviewers mention most about this Finance app.
Positive things
- 👍Modern and user-friendly interface
- 🚀Fast and efficient operations
- 💡Continuous app improvements and updates
- 😊Good customer understanding and support
- ✨Practical and easy to use
- 🎯Innovative features
Negative things
- 🐌Slow system performance and frequent downtime
- 😤Poor customer service and support responsiveness
- 🔄Excessive and problematic frequent updates
- 📱Intrusive advertising and promotional pop-ups
- ⚠️Unreliable transaction processing and delays
- 🚫Missing essential banking features
- 🔐Repeated authentication and security verification issues
- 💔Difficult and complicated user experience
- ⏱️Slow balance and transaction updates
+1
What's New in Banco Mercantil
10.15
September 15, 2026
Novidade no Aplicativo Mercantil Estamos sempre pensando em formas de cuidar da sua experiência. Por isso, nesta atualização, fizemos alguns ajustes nos bastidores do nosso aplicativo. Desta vez as novidades não são visuais, mas melhoramos a nossa tecnologia para deixar o seu App ainda mais rápido, seguro e fácil de usar no seu dia a dia. Atualize ou Baixe agora e aproveite uma experiência ainda melhor!
MoreUser reviews
User experience
🐞
Reported Bugs
12 issues
PIX key pasting causes app freeze before opening app
Document camera only shows front-facing and fails to read documents
✨
Requested Features
12 requests
Virtual card option
Feature
QR code payment functionality
Feature
FAQ
What can I do with the Mercantil App?
The Mercantil App allows you to perform a wide range of banking operations. You can open a current account, apply for and manage loans, check account balances and statements, make transfers, pay bills, manage credit cards, and even analyze your investor profile and make investments.
Is the Mercantil App secure?
Yes, the app is described as simple, practical, and secure for you to use whenever you need it, everywhere. It offers features like card blocking/unblocking and management of automatic debits to enhance security.
How can I make payments or transfers?
You can make payments using a barcode, transfer money between Mercantil accounts, and perform transfers to accounts at other banks via TED and DOC. You can also generate boletos for deposits.
What investment features are available?
The app allows you to perform an analysis of your investor profile, apply for and redeem CDBs, and consult balances and statements for your investments. You can also transfer your salary to Mercantil to facilitate these operations.
How do I contact customer support?
You can find bank branch addresses and customer service phone numbers within the app. Additionally, you can speak with support via chat and check messages in your inbox.
