Manage your finances on the go with this secure banking app. Perform transactions, check balances, apply for loans, and manage credit cards. Access investment information and customer support easily.
Summarized from real user reviews of Banco Mercantil. Based on 723 reviews and a 4.8/5 average, it highlights the 6 positives and 9 negatives reviewers mention most about this Finance app.
10.17
October 5, 2026
Cuidar de você é a nossa prioridade! Por isso, trouxemos mais uma atualização para o seu App Mercantil. Realizamos melhorias internas nos nossos sistemas para garantir que o seu aplicativo continue funcionando com toda a facilidade e segurança que você já conhece. Atualize ou baixe agora mesmo e continue resolvendo tudo pelo celular.
MoreNada melhor que essa facilidade não é mesmo? 😉
12 issues
PIX key pasting causes app freeze before opening app
Document camera only shows front-facing and fails to read documents
12 requests
Virtual card option
QR code payment functionality
The Mercantil App allows you to perform a wide range of banking operations. You can open a current account, apply for and manage loans, check account balances and statements, make transfers, pay bills, manage credit cards, and even analyze your investor profile and make investments.
Yes, the app is described as simple, practical, and secure for you to use whenever you need it, everywhere. It offers features like card blocking/unblocking and management of automatic debits to enhance security.
You can make payments using a barcode, transfer money between Mercantil accounts, and perform transfers to accounts at other banks via TED and DOC. You can also generate boletos for deposits.
The app allows you to perform an analysis of your investor profile, apply for and redeem CDBs, and consult balances and statements for your investments. You can also transfer your salary to Mercantil to facilitate these operations.
You can find bank branch addresses and customer service phone numbers within the app. Additionally, you can speak with support via chat and check messages in your inbox.
