Slow bank app ever!
Awful app
Cant even log in
please improve the system.
Response from developer
We are sorry to hear about your experience with our app. Please reach out to us at mobileadmin@bankislam.com.my for further assistance
Basic interface. Looks lame compared to other banking apps.
Response from developer
We are sorry to hear about your experience with our app. Please reach out to us at mobileadmin@bankislam.com.my for further assistance
Apps terlalu lembab
Response from developer
We are sorry to hear about your experience with our app. Please reach out to us at mobileadmin@bankislam.com.my for further assistance.
Apps tak menarik macam apps bank lain
Response from developer
We are sorry to hear about your experience with our app. Please reach out to us at mobileadmin@bankislam.com.my for further assistance
stupid app pls remove it
Response from developer
We sincerely apologize for the inconvenience you have experienced, and we are pleased to inform you that we have successfully resolved the issue. To ensure smooth functioning, kindly ensure that you have downloaded the latest version, 3.2.08. Should you encounter any further difficulties, please do not hesitate to reach out to us via email at mobileadmin@bankislam.com.my. We sincerely appreciate your patience and ongoing support.
Application paling bodoh dalam sejarah
Response from developer
We are sorry to hear about your experience with our app. Please reach out to us at mobileadmin@bankislam.com.my for further assistance
Extremely Bad
Very buggy app
Everytime when launching the app, always gets stuck on logo screen. Need to kill app in order to get login screen.
Please fix this annoying issue.
Response from developer
We are sorry to hear that your experience with our apps has not meet your expectation. Cust satisfaction is our top priority and we are truly sorry and hopes that you can share your experience with us through our contact center (03-26900900) or email at contactcenter@bankislam.com.my. Please let us know if we can offer you any assistance.
Cant open app
Response from developer
Thanks for reaching us and sorry for the inconvenience. Appreciate if you can re install the app and try to re login. If the problem persist, drop us the details device info via Bank Islam Facebook PM or email to contactcenter@bankislam.com.my for us to look into right away. Tq
Always busy
Response from developer
Thanks for reaching us. Please re try. We had intermittent issues last few days. Now it’s back to normal.
Worst app
Response from developer
Thanks for reaching us and sorry for the inconvenience. We take noted and Bank Islam is trying hard to improve the app. Many thanks for your support.
id
Response from developer
Dear user, user id can be refer to customer's username that created on their first time registration of internet banking.
Crashing
Response from developer
Dear user, can try to uninstall and install the app again. If the problem still persist, can share your device detail with our contact center for us to investigate further. Thanks
