Bank Of Hawaii Mobile App User Reviews

Customer Experience

Positive experience49.3% of reviews
Neutral8.6% of reviews
Negative experience42.1% of reviews

~ Based on 347 written reviews from the US App Store.

What users say

Is Bank Of Hawaii Mobile App Safe?

Bank Of Hawaii Mobile App appears safe based on user ratings. AppsHunter Safety Score for Bank Of Hawaii Mobile App is 96/100.

This assessment is based on 35,187 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.1% of ratings point to a safe experience
2.1% of ratings suggest some concerns
1.8% of ratings point to a risky experience

~ Based on 26,473 App Store ratings for Bank Of Hawaii Mobile App.

Is Bank Of Hawaii Mobile App Legit?

Bank Of Hawaii Mobile App appears to be a legitimate app. AppsHunter Legitimacy Score for Bank Of Hawaii Mobile App is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

So far so good, Aloha

So far so good, Aloha

You go you

๐Ÿค™๐Ÿฝ๐Ÿค™๐Ÿฝ๐Ÿค™๐Ÿฝ๐Ÿค™๐Ÿฝ๐Ÿค™๐Ÿฝ๐Ÿค™๐Ÿฝ

Convenient Banking

Online deposit is perfect

Mid

Itโ€™s quite mid, it does the job but itโ€™s sometimes really buggy and almost frequently.

New App

I have been banking with BOH of decades and when the first App came out it was okay but sometimes hard to navigate. The new App is so much easier to work with and it doesnโ€™t lock me out all the time. Thanks BOH Iโ€™m enjoying the experience.

Wishing

Iโ€™m missing my description setting that was lost when you upgraded your site

Awesome

Banking 24 hours 7 days a week baby

Best

Convenient

Awesome

Easy to use Awesome Super help

The worst mobile app

I hate this app! I have to shut my damn phone on and then I can use this! Itโ€™s been one year now that I made a complaint and no call back no help from Bank of Hawaii! The only thing that works for Bank of Hawaii is there Security Team that protects the consumers from fraud! Everything else sucks! Iโ€™m only with this bank because of their Awesome Security Team!
Show more

Terrible bank

Absolutely awful customer service. Bank of Hawaii is a joke. They placed an extended 10-day hold on my legitimate payroll check for no valid reason, leaving me with a negative balance. To make it worse, they charged me overdraft fees the very next morning! They literally do not care if you have no money for food, rent, or taxes. Even when you tell them a CFPB complaint has been filed, they just shrug and tell you to deal with it. They steal your peace of mind and your time. Do yourself a favor and take your money elsewhere
Show more

Easy

Ease of deposits saving a trip to the bank.

Face ID function always disappears

App works fine but logging in with face ID is always annoying. Sometimes face ID icon disappears from the login page and can not be used.

Transferring

Convenient so good

Online deposit

Easy as 1-2-3

Login issues

About once a month this app starts having login issues for me. It gives me a biometric error message and tells me to login with my password. When I try logging in with my password as instructed, it will not take the password to open the app. After a day or two, it will start working again. Also, I would like if this app would do an automatic picture of the front and back of a check when you hover the phone above it, as other banking apps do. I wish this app was more reliable and consistent.
Show more

Excelente

Excelente servicio

New app sucks

This thing is never accurate and it says I have money and it never updated so I have nothing but it says I still have a ton of money left and after weeks of not updating it finally does and it shown I get overdrafted like ceazy

Great system

Great system

App is good

The app works well but I had to call customer support to set it up the lady was helpful though