Bank of Utah Mobile User Reviews

Top reviews

New update is broken for me

Latest update won’t download. Getting ‘no internet’ messages (yet I’m leaving a review from the same device). Customer service no help.

Response from developer

Thanks for the feedback, and we’re sorry you had this experience. We take comments like this seriously because they help us improve both the app and our customer experience. We’d really like to learn more about what happened and see if we can make this right. Please reach out to us here: https://bankofutah.kadince.com/external/forms/3008037943d52884d7597c3ca88ba482 or through the in-app support option and mention your review so a manager can personally follow up with you.

Awful app

Login is terrible, Face ID never saves, have to manually log in every time.

Inside the app is clunky, can’t link my external accounts.

They really need to switch to a new provider

Response from developer

We appreciate you taking the time to leave this review. If you can provide us more feedback here: https://bankofutah.kadince.com/external/forms/3008037943d52884d7597c3ca88ba482 We would love to learn more to help us identify where we need to better our platform.

Amazing!

So easy to use and I love the updates to make it more intuitive.

Response from developer

Thank you for the review!

U of U MFS

Bank of Utah is a large bank with the small town feel. The ultimate community bank.

Response from developer

Thank you so much!

Fast, Quick, Efficient.

Does everything you need it too quick and efficiently.

Response from developer

Thank you!

Great App. Great Bank.

The bank app has some really great features and a cool new look with a tile approach which makes reviewing my accounts so easy.

Response from developer

We love the new look as well!

Works Great

I can add other accounts and transfer money easily between accounts. Other great features as well.

Response from developer

So glad you like the app!

Does not work

I cannot log in on the mobile app but I can on my PC. What the heck?!

Terrible

Crashes all the time and never lets me do transfers. Can never get Zelle to work so I don’t even know why they offer it as an option on the app. Never had so many issues with a bank before. Going to close my account with them.

Mobile direct deposit

It does no work.

Mobile deposit doesn’t work

Can’t get mobile deposit to work. Never had an issue with other banking apps. Very frustrating.

Good App, Great Bank!!

Like I said: Good App, Great Bank!!

Bank of Utah

App is easy to use and convenient.

Little tricky to setup

Make sure you setup your account on a pc first otherwise the app will crash immediately after entering your code and never finish setup (iPhone 6).
Also, I miss the account preview button from the old app. It was nice to see my balance without having to sign all the way in.

Awesome!

This app melted my face off it was so awesome!

Liked it

Easy to use and access account.

Good till it stopped working

This iteration of the app is terrible you can't even see recent transactions. You can see your balance and that is it. Completely worthless at this point I go right to the website now.

Great app!

Account balances on the go!

Thank you Bank of Utah!

This is the greatest tool! Thank you so much. You are the best little bank ever and I've banked with several.