Buggy
I feel like this app literally always has problems or is always undergoing maintenance. It's unusable roght now after the latest update. I really wouldn't recommend this bank.
Response from developer
We sincerely apologize for the trouble you are experiencing. Please reach out to Customer Care at customercare@altabank.com or 1-800-215-2265 and we would be happy to troubleshoot with you.
Great service
Great Customer Service!!
Wow
Really nice, modern app.
Upgrade not compatible with my iPhone
I have loved the AltaBank app and have used it virtually every day for a very long time. Today I tried to log in and check accounts only to be told that I have to update the application, which I would be happy to do.
But I have an iPhone 8, which is in like new condition, but your upgrade requires iOS 17 which will not load on an iPhone 8. So if I want to continue using your very helpful app I have to buy a new $1000 phone. That STINKS!
But I have an iPhone 8, which is in like new condition, but your upgrade requires iOS 17 which will not load on an iPhone 8. So if I want to continue using your very helpful app I have to buy a new $1000 phone. That STINKS!
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Response from developer
We sincerely apologize for the inconvenience. The iOS standards are requirements that Apple puts in place for all developers. If you have further questions, please contact us at customercare@altabank.com
Employees
Ashley at the Bank and Amber in customer service both are excellent in their knowledge and expertise in customer relations. Both should be highly respected.
Response from developer
Thank you for your feedback! We will pass along your comments.
