Great app but..
I love the app! Great for using and stuff but the problem that keeps happening is my gas station purchases don’t show till two or three days later
DOES NOT WORK!
I just updated the app because it wouldn’t let me open it without getting the update… but after I did it just gives me a blank screen and I can’t see any information. This is a serious issue and has caused problems with some of my payments. This absolutely needs to be fixed.
Banking app issues but support is amazing
The banking app can be kind of poor in the sense that some transactions are delayed a couple days from showing on my app or sometimes they disappear and reappear but their customer service is amazing, on a Holiday where the bank and chat was closed someone was still able to help me and fix my issue on a banking holiday.
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Staff vs bill pay program
Staff are consistently friendly and capable!
Bill Pay : I use this to pay all my bills. Both repeat bills and one-off bills. I love the ease of paying my bills this way .
HOWEVER: little did I know that there is not a “digital “ check or footprint to easily access when one needs to verify payment !! So when the IRS wants verification …. Good luck ! You have to send your entire months transaction page. I think if you pay a bill with BILL PAY there should be a way to get a copy of sent/paid bill with vendors name and date!!!
It’s all great until you have to verify payment.
Bill Pay : I use this to pay all my bills. Both repeat bills and one-off bills. I love the ease of paying my bills this way .
HOWEVER: little did I know that there is not a “digital “ check or footprint to easily access when one needs to verify payment !! So when the IRS wants verification …. Good luck ! You have to send your entire months transaction page. I think if you pay a bill with BILL PAY there should be a way to get a copy of sent/paid bill with vendors name and date!!!
It’s all great until you have to verify payment.
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Amazing service & digital tools!
Near flawless mobile app paired with stellar customer service. I’ve recommended it to my whole family.
