Rock wheels
Take too long to actually update your available balance and you don’t have the ability to lock your card
Transaction posts
Mechanics bank posted transactions immediately. Unfortunately, BankFirst does not.
Doesn’t post right
It doesn’t give you a description of the transaction while it’s pending says memo, doesn’t subtract pending transactions from balances immediately even while pending, takes to long to post to account.
Love it !
Banking at your fingertips,anywhere,anytime.
Keep me posted
You need to go ahead and post the pending transactions right after a purchase.
Enough is enough
Why can I not access the promised Zelle? Why does it take a day to move money from one of my accounts to the other? You came in like a wrecking ball alright. I have had enough.
Mobile Deposit is JUNK
The mobile deposit feature of this app is junk. BF needs to hit the reset button and start over with completely new mobile deposit software. Either the picture is to dark/bright, the deposit is in review, the app freezing up in the middle of a mobile deposit, etc. etc. etc. While y’all are at it and rewriting this software, please add a feature that shows the picture of the check on the monthly statements or at least allow a memo section to describe who the check is from, you know, to make things easier for reconciliation purposes....
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App
I don’t like pending my debits then rearranging my debits to make me in over draft that’s not good…
Slow
This bank is slow at depositing funds and I don’t understand why the new owners have done away with deposit slips. Makes no sense. I’d give Trafers and Farmers 5 stars but Bank First doesn’t deserve any, in my opinion.
New customer do not like the app
I am a new customer and I really do not like the BankFirst app. My main complaint is that the overdraft protection shows in the balance total. It is very confusing. ( I have heard other customers complaining about this as well while in line at the bank) The other banks I have been with do not include the overdraft protection at all. I also wish I could see a break down for deposits made. Other banks I have been with also had the ability to lock and unlock my debit card for security.
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Great app!
Thank you so much for keeping this up and running!!
Works very well!
No complaints
Needs improvement!
I guess The app kinda works , but the current balance and available balance are not correct when anything is pending. It needs a real time balance that includes whatever pending is deducted . It’s misleading ! So still not knowing the true balance can cause issues (yes I can do math but that defeats the purpose of having an app to keep up with it )
Also the fact you can’t do transfers on the app is a major inconvenience!
I want T&F back !!!!
Also the fact you can’t do transfers on the app is a major inconvenience!
I want T&F back !!!!
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Useful
If i didnt have access to my statement and balance 24/7 i’d be up a river without a paddle. Although if you dont ever have signal where you live, you should probably still balance your check book too.
5 star service
Easy to use
Excellent!
I have a business account and I love that I have access to my account all the time. Is updated and easy to use!
Online Banking App
I live the app but sometimes it doesn’t update as quickly as I would like. Otherwise I would love it. Keep up the good work.
Great application
Thank you 😊
Great app
Simple. Easy to use.
Greatest
Its great
