BankID Security App Reviews: Is It Legit?

Customer Experience

Positive experience19.4% of reviews
Neutral5.6% of reviews
Negative experience75.0% of reviews

~ Based on 36 written reviews from the US App Store.

Is BankID Security App Safe?

BankID Security App has mixed safety signals based on user ratings. AppsHunter Safety Score for BankID Security App is 55/100.

This assessment is based on 60 user ratings, with an App Store average of 2.5/5.

Safety Analysis

33.3% of ratings point to a safe experience
6.7% of ratings suggest some concerns
60.0% of ratings point to a risky experience

~ Based on 60 App Store ratings for BankID Security App.

Is BankID Security App Legit?

BankID Security App appears to be a legitimate app. AppsHunter Legitimacy Score for BankID Security App is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

16 iOS

Jag kan inte göra ingenting i min svårt situation eftersom bank-id vill inte fungerar på 15 iOS!

Same here!

It’s so good when it works. It’s an amazing thing!
But every time I am in Sweden half of my time goes to get my Swedish phone, BankID, bank account access possible for the first week. Now, again like all other summers, I can’t get my BankID to work on my Swedish phone. My phone needs to be upgraded and the BankID app as well. But even after the phone upgrade I can’t upgrade the BankID. ????
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Funkar inte i mitt ipad längre!

Ja kunde innan öppna nu Funkar inte i mitt ipad längre!
Varför!

Frustrated

When previously getting a new iPhone the ability to activate with a valid Swedish passport existed. Not anymore. Permanently residing in the USA I’m now cut off from accessing my Swedbank bank account. Solution? Swedbank tells me I need to travel to Sweden and go to a bank branch to get a new BankID. This is insane, not to mention costly, extremely frustrating, and arrogant. I can’t be alone in this situation. Surely BankID/Swedbank could offer an option that maintains the security such as the previous passport validation.
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Sign with Face ID button jumps around all willy nilly

Used to work fine but recently the “Sign with Face ID” button jumps up half the screen as if to make room for a keyboard… that doesn’t exist. Plz fix thx

iOS26

Jag hoppas att du funderar på att ändra appikonen till den nya designen.

Trasig kamera

Fungerar inte. Kameran är bara svart.

Useless app

What a terrible piece of software that’s extremely difficult to use. I constantly run into issues trying to do basic things.

I won’t talk about the authoritarian nature of BankID itself, because I’m sure anyone reading this already understands that.

But just trying to do BASIC things in Sweden is often made difficult or impossible, due to the bankID system being badly put together. The worst part though, is there’s simply NO help you can get. Their support page is a handful of FAQs that usually aren’t relevant. The best you can do is go into your bank (that might have available opening times for an hour every Monday afternoon if you’re lucky), and explain your situation to someone who will likely be as helpful as the back of a cereal packet.

Of course though, it’s going to be “our way or the highway”, because this nonsense will be here to stay.

The rest of the world take note - this Orwellian nightmare is coming your way.
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Crashes

The app was constantly crashing and wouldn’t allow me to login anywhere (my bank, postnord, etc.)… I couldn’t find any customer support contact to help me so I end up deleting the app and reinstalling. Now I’m logged out/not verified and can’t do anything besides waiting for an appointment on my bank. What a great user experience horror…
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Horrible

1. Another step towards total surveillance and control by banks. If you use this your bank knows if, when and what you buy. They know, if you communicate with your doctor or your insurance. #1984
2. There is no service from the developer. They can't be contacted. They refer to the respective bank of the user, where the competence level is even lower.
3. Since there is no service, it is not possible to point out errors to the developer. And there are many errors. These developers rest on their quasi monopoly. They neither have any connection to the users nor any respect for them.
3.1 Impossible to set up on iPad. Nonsensical reference to NFC, while the description states that the app can be used on tablets and that NFC is not necessary.
3.2 Recently, you can only set up the BankID of one person on one phone. If you perform tasks for several people at the same time, you now need one phone per person. Another example for IT-people who lost touch to reality… And their official reason is security, that is, limiting fraudsters… Ha, ha, since we don’t know since 2006-2008, where to find the most/worst criminals and incompetence…
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Impossible to set up!

How can this be in use?

Doesn’t work after update

It doesn’t work after updating an application an changed config for developers. The error “The qr code is invalid. Try restarting the identification or signature”

Why?

I moved to Spain and buy a new iPhone
Now the app doesn’t work and I have to go back to Sweden and go to my bank to fix the bank ID
No way to fix it online or any other way! Are you for real! A flight will cost me 200 or 300€ + few days lost cuz it this stupid thing !

Horrible

1. Another step towards total surveillance and control by banks.
2. There is no service from the developer. They can't be contacted. They refer to the respective bank of the user, where the competence level is even lower.
3. Since there is no service, it is not possible to point out errors to the developer. And there are many errors.
3.1 Impossible to set up on iPad. Nonsensical reference to NFC, while the description states that the app can be used on tablets and that NFC is not necessary.
3.2 Recently, you can only set up the BankID of one person on one phone. If you perform tasks for several people at the same time, you now need one phone per person. Another example for IT-people who lost touch to reality…
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NFC feature boken

Ueseless system since it now relies on NFC scanning of ID, but the feature is broken.

Only works with a limited number of banks.

On a train in Sweden, only Swish is accepted. Swish requires BankID. That’s fine if you have a Swedish bank account. If you don’t, then no snacks for you.

Buggy and useless

If you have an older bank app with Bankid incorporated, in my case the Norwegian DNB app, this app won’t install. You have to delete the DNB app and reset the Ipad before you can install this new one. And it doesn’t work!
If your bank wants you to install this app, you have a good reason to switch banks.
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Works seamlessly.

The app is very lightweight and is very secure ..

Idioter

Men helt sanslöst att ni uppdaterar skiten och inte säger något!!! Nu jag inte ladda ner skit appen med mitt gamla Apple ID och använda den samt att jag inte kommer in till Nordea, CSN eller någon annanstans. Sämst jävla skit! Usch

Not working

My phone is iPhone x and I downloaded the app and it’s says please wait and nothing happened