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Bankily

Bankily

by BANQUE POPULAIRE DE MAURITANIE

1.3K ratings
107 reviews
💼 Business
💰 Finance
Free

Details

  • Released
  • Updated
  • November 5, 2019
  • September 24, 2026

Features

Developer

BANQUE POPULAIRE DE MAURITANIE
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Bankily screenshot #1 for iPhone
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Bankily screenshot #10 for iPhone
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About

This mobile banking app allows users to open and manage bank accounts directly from their phones. It facilitates money transfers, merchant payments, bill payments, and phone credit top-ups, aiming to promote financial inclusion.

✓Open and manage bank accounts
✓Money transfers
✓Merchant payments
✓Bill payments (electricity, water, internet)
✓Phone credit top-ups
✓Cash deposits and withdrawals via agents
Show original description

What users say

Summarized from real user reviews of Bankily. Based on 1.3K reviews and a 3.7/5 average, it highlights the 5 positives and 11 negatives reviewers mention most about this Finance app.

Positive things

  • 👍Easy to use interface
  • 💰Convenient digital wallet for money transfers
  • 🚀Fast transaction processing
  • 🔒First digital banking solution in Mauritania
  • ✨Good overall service quality

Negative things

  • 🔐Account lockout issues after failed login attempts
  • 📱OTP messages frequently not received or delayed
  • ❌No phone customer support available
  • 🚫Severe restrictions when logging in from new device
  • ⏱️Slow and unresponsive customer service
  • 🐛Frequent app crashes and errors
  • 💳High fees for various services
  • 🔄Requires in-person agency visit for account reactivation
  • 📊Missing transaction history and notifications
  • 🛡️Security concerns and potential vulnerability
  • ⚠️Inconsistent app performance
See all reviews

What's New in Bankily

2.1.1

September 24, 2026

Tax changes and bug fix

User reviews

Most RecentHighest RatedLowest Rated

ت

صراحة تطبيق زارط كل وقت خاسر
السدادءءءءءءالسدادءءءءءء

أصبح التطبيق صغيرا في الهاتف

اعتقد أنكم ستخسرون زبائنكم بسبب هذا التحديث الغريب اليوم ماهذا التلاعب في التبيق
Sidimed @Sidimed @

بنكيلي لتوب

احسن تطبيق بنكي في موريتانيا
bn__ahmedbn__ahmed

Bad experience

C null comme service D’abord trop de béquet (Ehlen Bik) ??
Le 10 du gameLe 10 du game

Dernière mise à jour

Déploiement mal préparé
Sortir une version majeure un week-end et devoir la retirer en quelques heures montre un manque de tests en conditions réelles (charge, différents appareils, réseaux mauritaniens, etc.). Pour une application de mobile banking aussi critique, c’est un échec de process.

Impact utilisateur immédiat
Les personnes qui ont mis à jour (surtout sur iPhone) se sont retrouvées dans une situation inconfortable. Certains commentent qu’ils n’arrivent pas facilement à revenir à la version précédente. Une mise à jour bancaire qui crée plus de problèmes qu’elle n’en résout est particulièrement mal vécue.
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ten187rallyten187rally
See 102 more reviews

Developer apps

Bankily Agent
Bankily Agent

by BANQUE POPULAIRE DE MAURITANIE

💰 Finance
Free
See developer apps

User experience

🐞

Reported Bugs

8 issues

OTP verification not working for 3+ days

Bug

App crashes with 'something went wrong' error message

Bug

Login freezing and account access issues

Bug

Notifications not arriving or arriving with significant delay

Bug

Transaction limits incorrectly displayed

Bug

Money sent errors with no recovery mechanism

Bug

App not opening after recent updates

Bug

Account balance and transaction display issues

Bug
✨

Requested Features

8 requests

Phone-based customer support service

Feature

Alternative authentication method besides SMS/OTP

Feature

Push notifications for iPhone users

Feature

API integration for payment gateway on e-commerce sites

Feature

Automatic account verification without agency visit

Feature

Real-time transaction notifications

Feature

Transaction history display in app

Feature

Removal of device change restrictions

Feature

FAQ

What is Bankily?

Bankily is a mobile banking product from Banque Populaire de Mauritanie designed to promote financial inclusion. It allows users to open and manage bank accounts, transfer money, pay merchants and bills, and recharge phone credit directly from their mobile devices.

What are the key features of Bankily?

Key features include opening and managing bank accounts, depositing and withdrawing cash through agents, transferring money, paying merchants, settling utility and internet bills, and recharging phone credit instantly. It also offers a mobile tontine service called 'El Lewha'.

Is Bankily free to use?

Based on the provided description, the application itself is free to download and use. The monetization model is listed as 'free', implying no direct cost for the app's core services.

What devices is Bankily compatible with?

The application is available for download on the Apple Store, suggesting compatibility with iOS devices. It also mentions accessibility via USSD codes for partner operators, indicating it can be used on basic mobile phones as well.

How can I use Bankily for payments?

Bankily allows for various payment types. You can pay merchants directly through the app, settle bills for electricity, water, and internet, and also recharge your phone's credit. A network of accredited merchants accepts Bankily as a payment method.