It was good until…
I started with Banktivity when it used to be called iBank. It was the app I needed to get me out of Windows and Quicken world. Everything has been good up until whatever recent version introduced the Ledgers “feature”. In short, it has completely blown up my workflow of using the same iBank file saved in iCloud, so I can travel and access it via laptop, or access it on my main computer at home. Not anymore. Now, once you import your old iBank file, you no longer have control of where the data is stored (apparently now it stored on the local machine somewhere in a Library folder). Sure, I could get the same functionality back for my workflow IF I subscribe to Banktivity cloud features. Sorry, but no. Enough with these subscriptions already! So now I’m looking for a replacement because this type of shakedown in the name of “we’re making it better for you” is absolute bs and I know I speak for a lot of other users when I say we are tired of being treated like ATMs. But if you only need it on a single computer and/or don’t mind paying their subscription fees, then the software is likely a better fit for you than me. There was literally nothing wrong with the software before this, and the lack of ability to turn off this “feature” tells me everything I need to know about this company now. It was fun while it lasted, but I’m moving on.
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Just keeps getting better.
After retiring in 2018, I was desperate to replace Quicken with something built for MacOS and iOS. Banktivity had recently made major upgrades from its previous iteration called iBank. From what I had read it offered just what I wanted. A cleaner interface, more stability, and amazing customer support. Since then, I have never looked back. Banktivity is beautifully designed for ease of use, for tracking income and expenditures, preparing reports (perfect for simplifying taxes), and for making and living within a budget. Other than my beautiful wife of 53 years, Banktivity is the one thing I know I can will always be able to count on.
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Response from developer
We’re so happy you’re enjoying the new features and updates made to Banktivity. Our goal is to continually provide services that help our community better manage their money and pursue all their financial goals.
Best I’ve found
After about ten years using the Better-known (fairly ubiquitous) product for tracking our finances, I switched about five years ago to Banktivity — and never looked back! Straightforward, very intuitive, easy to use app. I’ve used it for business (now retired) as well as for personal financial management. Easy to learn; simple to use; and the updates generally offer incremental improvements of function and utility. I did quite a bit of research before selecting Banktivity. Now, I feel I can pat myself on the back for having made a great choice. I highly recommend!
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Keeps crashing after closing it
Since the last version update it keeps crashing after closing the app, and the next time I open it it shows the organiser instead of opening the actual document.
v10 ‘organizer’ pop up is extremely frustrating
It feels like Banktivity is now aiming itself at small businesses with this ‘organizer’ that pops-up every time to run the app and has zero value for individuals. Every browser prevents pop-ups so why did the geniuses at Banktivity think we’d want one? Why can’t we just select it from the menu if we want it?
Update: Thanks for your reply. However the problem still exists. That and some banks no longer connect means Money.Wiz is looking really good about now.
Update: Thanks for your reply. However the problem still exists. That and some banks no longer connect means Money.Wiz is looking really good about now.
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Disappointing Upgrade to version 10
Latest Update Is a Major Step Backward
I have used Banktivity since its original release in 2003, when Intuit stopped developing Quicken for the Mac. I have stayed with it for more than two decades because it was a dependable Mac financial program that gave users control over their own information.
Unfortunately, the latest Banktivity 10 update feels like a major step backward.
One of the worst changes is the way data is now stored. Instead of being able to keep a clear, accessible document that I can place wherever I choose and back up easily, the data is now buried deep inside the user’s Library folder. Most ordinary users will have difficulty even finding it, never mind making an independent backup or restoring it when something goes wrong. Financial records should never be hidden away in an obscure location that makes users dependent on the application to access and protect their own data.
The update also removed the ability to password-protect or hide financial data. That makes little sense. Bank and credit-card records are among the most private documents people have, and removing an important privacy feature is not progress.
More troubling, there appear to be serious bugs. In my case, the update deleted reconciled Apple Card bank statements. Fortunately the transactions were not deleted and I was able to spend a few hours going back and reconciling all the statements for the Apple Card account. Reconciled records are supposed to be the reliable history of transactions that have already been reviewed and confirmed. Losing them damages trust in the program and creates real concern about what else may have been altered or lost. I am the type of person that if my bank statement doesn't reconcile to the penny, I need to find out why.
After more than 20 years as a customer, I expected Banktivity to become more secure, transparent and dependable. Instead, this update reduces user control, weakens privacy, and has introduced bugs affecting important financial records among other annoying problems.
The developers need to restore easy user-controlled backups, bring back password protection, and urgently correct the data loss problems before asking longtime customers to trust this version.
I have used Banktivity since its original release in 2003, when Intuit stopped developing Quicken for the Mac. I have stayed with it for more than two decades because it was a dependable Mac financial program that gave users control over their own information.
Unfortunately, the latest Banktivity 10 update feels like a major step backward.
One of the worst changes is the way data is now stored. Instead of being able to keep a clear, accessible document that I can place wherever I choose and back up easily, the data is now buried deep inside the user’s Library folder. Most ordinary users will have difficulty even finding it, never mind making an independent backup or restoring it when something goes wrong. Financial records should never be hidden away in an obscure location that makes users dependent on the application to access and protect their own data.
The update also removed the ability to password-protect or hide financial data. That makes little sense. Bank and credit-card records are among the most private documents people have, and removing an important privacy feature is not progress.
More troubling, there appear to be serious bugs. In my case, the update deleted reconciled Apple Card bank statements. Fortunately the transactions were not deleted and I was able to spend a few hours going back and reconciling all the statements for the Apple Card account. Reconciled records are supposed to be the reliable history of transactions that have already been reviewed and confirmed. Losing them damages trust in the program and creates real concern about what else may have been altered or lost. I am the type of person that if my bank statement doesn't reconcile to the penny, I need to find out why.
After more than 20 years as a customer, I expected Banktivity to become more secure, transparent and dependable. Instead, this update reduces user control, weakens privacy, and has introduced bugs affecting important financial records among other annoying problems.
The developers need to restore easy user-controlled backups, bring back password protection, and urgently correct the data loss problems before asking longtime customers to trust this version.
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Great application
I’ve been using Banktivity for a decade now. Before then, I used Microsoft Money (yes, a long time ago…), then Quicken, then Moneydance. For my purposes (expense tracking, budgeting, and reports), it ticks all my boxes. I’ve recently been tracking my investments (after setting up a self managed superannuation fund) and it does this well.
I’ve had the occasional need to contact support, and they have always been responsive and helpful. I’ve not had any significant trouble with connecting to financial institutions in Australia, or with syncing. The help pages on their website can usually answer my queries easily.
I’ve had the occasional need to contact support, and they have always been responsive and helpful. I’ve not had any significant trouble with connecting to financial institutions in Australia, or with syncing. The help pages on their website can usually answer my queries easily.
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Response from developer
Thank you for such a thorough and thoughtful review, and for sticking with us through so many years and platforms! It's great to hear Banktivity is serving your investment tracking needs alongside budgeting and reports. We'll pass along the kind words to our support team.
Crashed multiple times
In the short few min of having this app. It crashed 4 times dropping everything I just did.
v10 ‘organizer’ pop up is extremely frustrating
It feels like Banktivity is now aiming itself at small businesses with this ‘organizer’ that pops-up every time to run the app and has zero value for individuals. Every browser prevents pop-ups so why did the geniuses at Banktivity think we’d want one? Why can’t we just select it from the menu if we want it?
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Great App
Love the Mac version of Banktivity. The iOS Versions are catching up, but the Mac version is the best in its class
Slow Sync
Sync is painfully slow and inconsistent. Looking for an alternative.
Response from developer
Sorry to hear sync has been frustrating. We'd love the chance to help before you move on. Please reach out to our support team at https://www.banktivity.com/content/support/support.php and we'll do our best to turn this around for you.
Top Tier
Great app with tons of flexibility. New changes are taking some getting used to but I can see the long term potential.
Great support as well… good luck getting in contact with the “other guys”. Hopefully you can sleuth a response from their forums.
Great support as well… good luck getting in contact with the “other guys”. Hopefully you can sleuth a response from their forums.
Is it the best I can get?
Using the product for a couple years already. Last year was seriously considering switching to something else due to multiple issues with bank sync. After trying a couple products, decided that the switch is not worth the sweat. I will need to reconnect many banks and credit cards. In the last month or so there were so many mistakes that I started to regret my decision to stay with Banktivity. Duplicated transactions posted, absolutely wrong categorization, etc. My impression is that they are trying different AI models and each models need a training by me. Seriously? Why I suppose to pay for the product and then train these stupid models with zero retention? Sick and tired of fixing issues, probably should just forget about paid subscription and move on
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Great software!!
Just switching from the MacBook version to the iOS version. Very user friendly. Syncs nicely between devices. Happy with the banking software and have used it for 6+ years. Now the iPad version is almost as powerful but extremely handy and can also use on your iPhone. The best part of the transition experience has been the Love Chat Support. It has been outstanding!
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Terrible update *but great program*
Update:
I was a bit harsh giving a 1 star rating, just venting after encountering a few bugs and changes with this latest update. Banktivity remains the best money management software.
Aside from the bugs noted in my original comments, I’m a bit perturbed with their new “Organizer/Ledger” functions. Before this update, my data file was updated on my local machine which I could easily access and backup. Now my data file appears to be only saved to their “Cloud”, and no longer updated on my machine. Their documentation states the program plays nicely with iCloud backups, but it’s not clear how this happens. To ensure I have access to my latest data file, local backups now require me to Export from Organizer to my machine, then backup. What a major PITA!
Original comments:
Same issues the previous folks stated about this update, plus new bug…the Transaction Pino longer saves the view to separate “New & Uncleared” from “All Other”.
I was a bit harsh giving a 1 star rating, just venting after encountering a few bugs and changes with this latest update. Banktivity remains the best money management software.
Aside from the bugs noted in my original comments, I’m a bit perturbed with their new “Organizer/Ledger” functions. Before this update, my data file was updated on my local machine which I could easily access and backup. Now my data file appears to be only saved to their “Cloud”, and no longer updated on my machine. Their documentation states the program plays nicely with iCloud backups, but it’s not clear how this happens. To ensure I have access to my latest data file, local backups now require me to Export from Organizer to my machine, then backup. What a major PITA!
Original comments:
Same issues the previous folks stated about this update, plus new bug…the Transaction Pino longer saves the view to separate “New & Uncleared” from “All Other”.
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Great Software and Tech Support
I’ve been using Banktivity for many years now and it has served me very well in managing my finances and submitting my tax returns.
Today I had another great tech Support experience with Marcie who was very helpful indeed. She stayed on the chat for over an hour to help me resolve the migration from version 9 to 10. 👍🏽
Today I had another great tech Support experience with Marcie who was very helpful indeed. She stayed on the chat for over an hour to help me resolve the migration from version 9 to 10. 👍🏽
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Response from developer
Thank you for the wonderful feedback, and we will absolutely pass your kind words along to Marcie! Going the extra mile is exactly what our support team strives for. We're glad the migration is behind you and that Banktivity continues to serve you well after all these years.
Excellent troubleshooting help!
I have had to contact Customer services a few times during the last few days and, apart from a few hours time difference, they have replied quickly with simple clear instructions which worked! Thank you for your help.
Response from developer
Thank you so much for the kind words! We know the time zone difference can be a challenge and we really appreciate your patience. So glad our team was able to get you sorted out quickly. We're here if you ever need us again.
Banktivity 10 has challenges for multi currency users on Bronze
As a long term user, I updated from Banktivity 9 to Banktivity 10 today and was shocked to lose my multi currency functionality. However, I did seek help and in response to my initial poor review here was informed that I could manually enter my currency rates (under Configuration->Currencies). This has worked so now all my currencies convert to my base currency. I appreciate the response to this review, but note that I contacted their help desk separately and that led to several email exchanges, none of which identified a solution.
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Newest version does not update Date Modified info on the Banktivity file.
Newest version does not update Date Modified info on the Banktivity file, so I can’t determine when my Banktivity file was last updated. This occurred with the last update (which happens automatically). This is a BIG problem!!! Up until now I have been using Banktivity for many years without any problems. Please fix!
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Finally have a good, working budget!
For years I’ve stumbled between various “checkbook” apps, spreadsheets and casual perusing of our bank statements to help track our finances. Being retired now having a more complete and trackable budget has become more important. I’ve recently been using Numbers to track spending. This worked, sort of, and allowed me to put transactions into my preferred categories with summary calculations. But entering the data was time-consuming, to say the least.
About two weeks ago I decided to research purpose-built budgeting apps (less interested in checkbook features like printing checks on our printer, etc.) Looked the the obvious candidates (Quicken, Mint) but 1) they didn’t seem to have the ability to organize categories the way I wanted to and 2) seemed to have lots of “AI” to deal with credit reports, “improving” my credit, getting loans, etc. Seemed like they would be getting too “involved” or “close” to my personal data.
I remembered using iBank (an early version of the current app) many years ago. That lead me to finding Banktivity. Creating categories is great—I like category hierarchies (think “Fixed Expenses” containing “Health”, which in turn contains “Doctors & Dentists”, “Prescriptions”, and “Insurance”.
Overall, learning to use the app was fairly easy. When I couldn’t find something in the app’s docs a web search typically gave me the answer. And being somewhat familiar and comfortable with the managing money in my computer, I was able to figure out anything I couldn’t find online. Took me a bit over a week (not full time, of course!) to enter transactions from three accounts (Jan 1, 2025 to 2026) into the app and then organize my budget. Took a bit of time to organize my budget but once I got used to the reports and some nice features of the app (e.g., split screen so I could simultaneously see transactions and budget data for categories) I got a satisfactory budget.
One complexity in our budget is that five months into the year our budget underwent big changes. Banktivity made it easy to create one budget for Jan through April/May and a second budget for the remainder of the year. Then we could use the second budget to predict what our spending will be for the remainder of the year, not considering what we’ve already spent at the start of the year. Of course, we can get reports that cover both.
FWIW, I don’t like giving apps usernames and passwords to financial accounts. Although Banktivity can connect to my accounts I didn’t use this approach. I download CSV files from my bank/credit card provider and then import the CSV into Banktivity. Banktivity’s automatic mapping of transaction to category is pretty good. Fortunately it’s pretty easy to find the transactions that were not mapped and then manually assign them. (For new payees the app can automatically create an import mapping rule.)
Anyway, you can tell I’m happy I chose Banktivity. And the one time I needed to contact support (a lost-password issue) the issue was handled efficiently. And I discovered that the support rep was the CEO! He likes to occasionally spend time handling support chats in order to see what issues customers are facing. This is a good sign, an indication that the company cares. :)
Hope this helps.
About two weeks ago I decided to research purpose-built budgeting apps (less interested in checkbook features like printing checks on our printer, etc.) Looked the the obvious candidates (Quicken, Mint) but 1) they didn’t seem to have the ability to organize categories the way I wanted to and 2) seemed to have lots of “AI” to deal with credit reports, “improving” my credit, getting loans, etc. Seemed like they would be getting too “involved” or “close” to my personal data.
I remembered using iBank (an early version of the current app) many years ago. That lead me to finding Banktivity. Creating categories is great—I like category hierarchies (think “Fixed Expenses” containing “Health”, which in turn contains “Doctors & Dentists”, “Prescriptions”, and “Insurance”.
Overall, learning to use the app was fairly easy. When I couldn’t find something in the app’s docs a web search typically gave me the answer. And being somewhat familiar and comfortable with the managing money in my computer, I was able to figure out anything I couldn’t find online. Took me a bit over a week (not full time, of course!) to enter transactions from three accounts (Jan 1, 2025 to 2026) into the app and then organize my budget. Took a bit of time to organize my budget but once I got used to the reports and some nice features of the app (e.g., split screen so I could simultaneously see transactions and budget data for categories) I got a satisfactory budget.
One complexity in our budget is that five months into the year our budget underwent big changes. Banktivity made it easy to create one budget for Jan through April/May and a second budget for the remainder of the year. Then we could use the second budget to predict what our spending will be for the remainder of the year, not considering what we’ve already spent at the start of the year. Of course, we can get reports that cover both.
FWIW, I don’t like giving apps usernames and passwords to financial accounts. Although Banktivity can connect to my accounts I didn’t use this approach. I download CSV files from my bank/credit card provider and then import the CSV into Banktivity. Banktivity’s automatic mapping of transaction to category is pretty good. Fortunately it’s pretty easy to find the transactions that were not mapped and then manually assign them. (For new payees the app can automatically create an import mapping rule.)
Anyway, you can tell I’m happy I chose Banktivity. And the one time I needed to contact support (a lost-password issue) the issue was handled efficiently. And I discovered that the support rep was the CEO! He likes to occasionally spend time handling support chats in order to see what issues customers are facing. This is a good sign, an indication that the company cares. :)
Hope this helps.
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