BankUnited User Reviews

BankUnited
BankUnited
BankUnited, Inc

What users say

Top reviews

New app

This new app is great, there’s always new updates and enhancements. Little by little I noticed improvements and I’m loving it

Done

I am ready to find a better bank

Dark mode adaptation UI

Include Dark mode, which is great. However, the app icon does not change in dark mode. It would be nice if the icon also adapted to dark mode for a more consistent look. Please consider adding this feature. 🌙📱

Terrible

Terrible remote deposit , did all the correct procedure and impossible to remote deposit .

Tops!

You all have taken take of my financial needs so competently!

Great option

I have been with BankUnited for over 4 years, with every update this app gets improved.

LOVE BankUnited!

I absolutely love BankUnited. Their customer service is great. The app works well for balances, mobile deposits, and now they just added Zelle. Love it.

Most Useless Banking App

This application is worthless, crashes constantly and requires that I remove my Authenticator App. Why?? The marketing genius who came up with this App should be fired. And the IT team leader who wrote it should go back to school.. the App just does not work. I’m closing my accounts.

Too dark bacgeound

İt is too dark background. Too small letters. Not easy to use

Great design and colors

I love the new designs and colors, app feels renovated compared to the old app

App isn’t updating the spending transactions

After the weekend upgrade, the app isn’t updating transactions on the account - it updates the amount of the money but you can’t see transactions for the day as pending like it used to be before!
Please fix! Thanks
iPhone 13 pro max iOS 15.7

My Bankunited

Bankunited is my bank for both personal and business for one simple reason. They treat me like a valued customer 100% of the time.and for that I am grateful.

Para BankUnited

Es la mejor aplicación para depositar hasta este momento

Why is the background black ? Makes no sense .

Very difficult to print on paper with a black background . Seems programmers and management had no idea that type should be dark with background white .

Hate the new online banking

Too confusing. Seems the choice was for look and not functionality.

Wish they would go back to old. Most of your needs could be solved from one screen not in this new system!!! You gotta dig deep to get the simplest things done.

Need Zelle!

Bank United needs to have Zelle to better serve the clients.

Love it

Love yes so when I don’t have time to go to the bank I can use this it’s wonderful thank you so much for having this app

Horrible

Every time I try to use this app to login, it never recognizes my username or password that I enter. Then, I have to reset it and then even after I reset, it doesn’t recognize me. This is the most frustrating and horribly designed app I’ve ever used.

Great app

Love the ease of use!

The new update is terrible!

The picture of your account is much smaller, you can’t get much information, the button on top will not open to get more information, and NO LOG OFF BUTTON. BANKUNITED go back to old app much better.