Banterra User Reviews

Name: Banterra
Rating: 3.4 (75 reviews)

Banterra

Banterra Corp

💼 Business

💰 Finance

Top reviews

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Love the app

I use the Banterra on a regular basis. I don’t live local to Banterra anymore but it is still my primary bank and the app helps me continue banking with them.

Whaling whake

5 months ago

Response from developer

Thank you for your review. We appreciate your feedback!

Excellent

App works great, everything is displayed nicely. Seems real intuitive and never any issues with mobile deposits which is most of my bank activity. Their customer service is top notch!!

do g can go oh

5 months ago

Response from developer

Thank you for your review. We appreciate your feedback!

Banking app is great

I think the app works great overall. The only changes I would like to see, is any pending deposits, and for my check to hit earlier than 5:30am.

TheIrishRed2001

5 months ago

Response from developer

Thank you for your review. We appreciate your feedback!

Good app

Comparable to other banks although I found this to be much more user friendly than BofA and US Bank.

Draker2002

a year ago

Response from developer

Thank you for your review. We appreciate your feedback!

Really basic app

I can’t figure out how to add accounts at other banks to transfer funds. Their transfer function seems to be tied to a debit card. Why can’t I set up ACH transfer with my other bank accounts?

12345tjm

a year ago

Good

Good app with great security measures.

Jwall0805

a year ago

Amazing!!

Very very easy to use, it was a quick and easy set up!

Gabby.m

a year ago

Response from developer

Thank you for your review. We appreciate your feedback.

Banking App

I’ve only been using this app for a few days because I’m new to Banterra. So far it’s been perfect and I don’t have any complaints. Very easy to navigate and user friendly.

Twodoodles02

a year ago

Response from developer

Thank you for your review. We appreciate your feedback.

Log in bug.

I can’t get into my bank account because there’s a bug when I have to have a code sent to my phone to log on. I can’t look at my money or purchase anything until it’s fixed. Please hurry and fix the app.

lukeAlane2006

a year ago

App is messing up/ fixed

The app is just non stop showing the Banterra symbol then showing updating please wait then back to Banterra then updating please wait and keeps flashing the same thing. It needs fixed so I can see the balance

I’ll give it 4 because the problem has been fixed and the app has a lot more info than my other banking apps

BrandonFricke17

2 years ago

Response from developer

Thank you for your review. We apologize for the inconvenience. The issue you were experiencing has been fixed. Please try logging into your mobile app. If you are still unable to login, please give us a call at 1-866-226-8377 opt 2 and we will be happy to assist!

UPDATED REVIEW: Since update it won’t open

UPDATE: I have changed the rating to 5 star. They fixed the issue I was having and the app works perfectly and does everything I need it to! Thank you so much!!! I truly depend on this app and definitely love it!
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Since the newest update my app won’t open. Keeps blinking off and on saying update 100% and blinks off. I deleted the app and reinstalled it. It did not help. I even shut my phone off and on still no success. This is very frustrating as I use the app quite a bit! Please fix this!!!!! If it wouldn’t be for this it would be a 5 star for me. I loved it before!

Colette1986

2 years ago

Response from developer

Glitching

App ran latest update and will no longer open..it simply flashes/glitches between downloading 100% complete and the main name page

Glitch101724

2 years ago

Response from developer

Doesn’t ever work

Constantly having trouble, always doing updates!!
Never working when I need it!! SUCH A PATHETIC PIECE OF GARBAGE!!💯trash!

Jis me punk

2 years ago

Since update it won’t open

Since the newest update my app won’t open. Keeps blinking off and on saying update 100% and blinks off. I deleted the app and reinstalled it. It did not help. I even shut my phone off and on still no success. This is very frustrating as I use the app quite a bit! Please fix this!!!!! If it wouldn’t be for this it would be a 5 star for me. I loved it before!

Colette1986

2 years ago

App is messing up

BrandonFricke17

2 years ago

App times out

Not always working. Always seem to be updating and not loading correctly

Brandonboys

2 years ago

Love the Mobile Deposit

I love the ease of doing a mobile deposit. I don’t have to worry about getting to the branch when I can make a deposit while drinking my morning coffee at home!

chrisit84

2 years ago

Response from developer

Thank you for your review. We appreciate your feedback.

Capturing pics is THE WORST

Basic app for mobile banking. Does what it should be and except for capturing pics of the front and back of checks. It is THE WORST. Other banking apps make it a simple process. Not this one. Ready, aim…..then the app takes about 3 minutes and still doesn’t take the pic. After manually taking each pic you are lucky if you don’t receive some kind of error message regarding the check you are trying to deposit. Do better Banterra!

Fangurl9999

3 years ago

Response from developer

Thank you for your review. We appreciate your feedback and want to help resolve your issue or improve your experience. To better assist you, would you please give us a call at 866-BANTERRA (226-8377), option 2. We are available Monday through Friday from 7:30 a.m. - 5:30 p.m. CT and Saturday from 8:00 a.m. - 12:00 p.m. CT, excluding Bank holidays.

Old app

In the MANAGE DEVICES section of the settings, I should be able to edit existing devices (including deleting a device). I can’t. This is important because somehow there has been a number THAT I HAVEN’T PUT DOWN for a Chinese restaurant in Norridge, IL as my business number. Please fix that. I do not own a Chinese restaurant.

Esmeralda Savala