Terrible
This is the worst app I have ever seen. Sometimes just to see the credit I spend 5 minutes waiting for the page to load. Card never saves on the system. I would expect a bit more
I wish I could give it a zero star
This is the silliest app ever. I almost broke the credit card. As a new user I can register and I only has an option of “ I have a Barclays account “. Overall frustrating
Statement?
Unable to open statements since the update. All I get is a blank white page. And, as usual, customer service are unhelpful
Not as good as it used to be.
I can’t see recent transactions any more and when a transaction is declined I can’t do anything about it. Supposedly declined transactions are shown in the app but this is not so. I used to see recent transactions but now see them only when the next statement appears. Meanwhile I have legitimate transactions declined more and more frequently. I am so fed up with this happening I will probably change to another card provider.
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App is unreliable
I am endeavouring to pay my card this month. My options are direct debit which I prefer not to use, or through the app. Yet again the app is not allowing me to get to the payment page. I also find it frustrating that the Statements tab seldom works! Barclays sort yourselves out!!
Poor transition from imposed change from on-line to app
Functionality available on line is hard to find or doesn’t seem to exist on the app. Obviously a cost saving for the bank, never mind the customer.
Cousin jack
Spent a considerable amount of time entering personal details, Barclaycard info, taking photos and recording video only to be told there was “a technical error, please try later”! So much for a new improved app!
Mike
App needs so much security for setting up its ridiculous much more than others can’t be bothered 😡
Updates made the app far worse
The recent major refresh made the app a lot less useful. A couple of examples:
1. ‘Recent Transactions’ used to show the point at which as statement was created, to easily show which transaction were on the last statement vs pending for the next statement. This was really useful - why remove it???
2. When a payment is made, it used to show as pending. Now just doesn’t show anything on the ‘recent transactions’ but a big warning saying a payment is due (but that a payment made may not show for up to 48 hours). Way to create panic Barclays!
1. ‘Recent Transactions’ used to show the point at which as statement was created, to easily show which transaction were on the last statement vs pending for the next statement. This was really useful - why remove it???
2. When a payment is made, it used to show as pending. Now just doesn’t show anything on the ‘recent transactions’ but a big warning saying a payment is due (but that a payment made may not show for up to 48 hours). Way to create panic Barclays!
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Pathetic
Will be canceling my account once it’s cleared
Mel Tois
Why have you changed the App which was working perfectly well. Now it is not so clear and I cannot access any old statements. I was told that if I went paperless then I would still be able to see statements on-line - but I can’t. Would like the old App back 😟
Good job!
Liking the new app improvements. Very easy to use and looks great and easy to navigate.
Absolute rubbish
No chat option for a year now. Pathetic!
Utterly useless
Constantly has error code 00002 so can never see statements without uninstalling and re-entering details. Then only works for a day before having the error again.
Nothing is where they say it will be
This app is absolutely pants. It’s couldn’t log into it without being forced into digital statements. Then there is no way of finding how to change back to paper. The way they tell you just doesn’t exist on the app. Chat doesn’t work. FAQs don’t exist for statement issues. I am tempted to ditch my barclaycard if this is the only way to manage it.
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Barclays/Barclaycard iOS app devices version
So far, so good :-) version for iOS devices
Not thought out
Clearly the developers don't actually use the App. It tells you your current balance so you want to check how it's made up but it only shows 7 transactions. So you touch View all transactions and it shows you all going back months. It is not possible to see the transactions making up the current balance !! So there is no way to see just those transactions. :-(
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Awful!
Not clear how to view my transactions
Rubbish app
Notifications haven't worked for 4 years or so, it stopped saving payment card details and I'm lucky if I can even log into the app once a week, otherwise stuck on the loading screen for 2 months.
Secure
I find Barclays is safe !