Choose another bank
Ive wasted a couple of hours trying to set up banking via the app but failed every time due to their technical reasons. Worthless app. Horrible customer experience. Go somewhere else to bank.
Essentially Useless
This is far inferior to the recently retired online banking web service. You can’t download transactions, and there’s no way of searching or filtering transactions, so if you’re trying to find a transaction you just have to read through the list manually. Very backwards. And not everyone wants to do their banking on an app… some people don’t have smart phones, and people like myself like to use a computer.
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Absolutely shocking App & Live Chat
This app is truly shocking and hence unusable. Impossible to process a refund if you’re in credit and Live Chat completely useless, total amateurs
Won’t hold card details for payments
I find this app hugely frustrating because every time I want to pay my balance. It makes me add my payment card details all over again. It simply won’t save the detsils. It’s extremely annoying
App
A very trouble ridden app, slow hardly every works doesn’t show bank statements can’t speak to anyone on the chat… speaking to someone on the phone is not existent just menu after menu going around in one big circle
