App not fit for purpose
Several features don’t work on the refreshed app such paying the bill, viewing statements, getting notifications and simply looking at transactions.
Iiceabz
Getting Worse
Making a payment is impossible without significant aggravation. Have to enter my debit card information every time I want to make a payment. Receive confirmation a payment has been made but account balance doesn’t change and funds do not leave my bank account. Get a grip Barclaycard. I’ve been a customer for 30+ years but will look elsewhere now.
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JJXF1209
Taken foreign transaction details away
With your latest update you have removed all the details associated with cleared transactions that took place in another country / currency. You only now display the sterling value. There is no reference to the original currency amount, the transaction fee amount and conversion rate used that used to all be there. As someone who travels extensively for work, I now have no way of reconciling my company expenses in foreign currency and using my transaction history to verify the fees and conversion rate. Waiting until the statement is ready is not acceptable. Not sure if this is an oversight but would appreciate if this key information is reinstated when you click into each transaction when in another currency.
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Ssendderr
Bug fixes still required
Despite there being an option to save the details of your payment cards for future payments, the app does not give you the option to use this stored information. Therefore, you have to input your 16 digit card number and card details each time you pay your bill. Can this please be rectified?
LLettieG58
Stopped Working
I’ve always found this app extremely poor but now it’s just stopped working! I’m running the very latest version of iOS27 on my iPhone and I have recently updated the app. Whenever I try to open the app I just get this rotating square box and the app never opens. Previously when the app was opening I couldn’t pay my Barclaycard anymore because every time I left the app to confirm the payment on my main bank app, the Barclaycard app would exit the payment process and return to the homepage for me to Face-ID back in again! This is an utter joke!
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BIBen’s iTunes
