サブスク 更新
きおつけてください
返金申請出しましたが結果が来るのが明後日なので急いでほしいです
Response from developer
こんにちは、フィードバックを共有していただきありがとうございます。混乱をおかけして申し訳ありません。BarkioアプリやBarkioアカウントを削除しても、Appleで購入したサブスクリプションは自動的にキャンセルされないことにご注意ください。AppleのサブスクリプションはApple IDのサブスクリプション設定で別途キャンセルする必要があります。 既に返金リクエストを送信されたとのことですので、Appleが直接レビューを行います。現在サブスクリプションがキャンセルされているかどうかを確認するための支援が必要な場合は、helpme@tappytaps.com までご連絡ください。喜んでお手伝いさせていただきます。
GAME CHANGER! 🐕🦺
Response from developer
Hey, thank you so much for sharing your experience! We’re delighted that Barkio helps you monitor both of your dogs while you’re at work and that features such as two-way video and pre-recorded commands make staying connected easier. We really appreciate your support and hope Barkio continues to be a helpful part of your daily routine. 😊
Perfect
接続切れネットワークエラーおおすぎる
Response from developer
Hello, we’re sorry for the inconvenience. Barkio was affected by a temporary server outage, which caused network disconnection errors. The app should now work correctly. Please try opening it again, and if the disconnections continue, contact us at helpme@tappytaps.com so we can check it more closely.
This app is such a lifesaver!
It does a great job giving you updates if your furry friends barks or moves around.
Honestly hands down best than any monitor. As long as the puppy station is on a tripod or set to see directly your dog. It is amazing! You can check it from your phone and hear what it happening. 100% reccomended for people who travel with their dogs and they are left alone at the room for some time!
Response from developer
Hi! Thank you so much for your wonderful feedback. We're thrilled to hear that you find our app helpful for keeping an eye on your furry friends while traveling. It's great to know it gives you peace of mind with its features, especially in those moments when your dog needs to stay in the room alone. 😊
Second chance failed again!
Response from developer
Hi, thank you for your review. This should indeed not happen. Could you let us know when approximately it happened and what email address you use for your Barkio account so that we can investigate this further? Please contact us at helpme@tappytaps.com. Our support team is ready to assist you.
Have to pay to use fully
Response from developer
Hi Christina, thank you for your feedback. We’re sorry the pricing didn’t feel clear to you. Barkio can be used for free with limited features, while Premium is optional and includes a 7-day free trial. Before the trial starts, the store shows that it will continue as a paid subscription, including the price and billing period. We always aim to make the subscription terms clear before purchase. If you didn’t intend to continue with Premium, please contact us at helpme@tappytaps.com, and we’ll be happy to help with the available cancellation or refund options.
HOW CAN I SEE MY DOG
Brilliant app idea
This app is so good!
使いやすい
Response from developer
こんにちは、ご感想をありがとうございます!私たちのアプリを使いやすいと感じていただけてとても嬉しいです。😊
Good doggy cam
Genial
Muy buena
接続が不安定
課金してるのにこんなに使えない日があるなら、無料のアプリ使った方が良い。
Response from developer
こんにちは、ご不便をおかけして申し訳ありません。当アプリの接続に問題があるとのこと、特に課金しているお客様にとってはご不満かと思います。詳細を helpme@tappytaps.com までご連絡いただけますか?できるだけ早くお手伝いさせていただきます。
Great to watch your baby’s
Works great
Ótimo
Response from developer
Olá, obrigado pelo seu feedback positivo! Ficamos felizes em saber que nosso aplicativo tem atendido suas necessidades com sucesso. 😊
