Cannot recover app
Response from developer
Hi, thanks for your review, and I’m really sorry you're having trouble accessing your subscription. No need to pay again. Just reinstall the app, go through the onboarding steps, and when you reach the subscription screen, scroll down and tap "Restore". That will reconnect your existing subscription without charging you again. If you’re still having trouble, feel free to reach out to us at support@barksy.app and we’ll be happy to help further.
Cannot recover app
Response from developer
Hi, thanks for your review, and I’m really sorry you're having trouble accessing your subscription. No need to pay again. Just reinstall the app, go through the onboarding steps, and when you reach the subscription screen, scroll down and tap "Restore". That will reconnect your existing subscription without charging you again. If you’re still having trouble, feel free to reach out to us at support@barksy.app and we’ll be happy to help further.
Improving
If you’re considering the app, there are a couple other considerations of note: 1) You can only have one dog/puppy profile. You can’t track multiple dogs. 2) No iCloud back up/restore/sync.
I look forward to trying the app again once multiple profiles and iCloud sync are added.
Family sharing added by dev—disregard below.
Original review:
Not allowing family sharing for premium subscribers is a big miss by devs that have otherwise built a quality app. It’s impractical to hand over my phone each time my wife or kids want to use the app to work with our dogs, and paying for a subscription for each family member—five in my case—is way out of sync with the value IMO. I’ve deleted the app but will reinstall and update my rating if the devs add family sharing.
Response from developer
Hi QuanahP, Thanks so much for your thoughtful feedback — and I completely understand your frustration. We’ve actually just enabled Family Sharing for all premium subscriptions, so your family members can now access Barksy under the same Apple ID subscription. 🎉 That said, you're absolutely right — syncing across multiple devices and supporting multiple dog profiles are still missing. We’re actively working on both features and know they’re important for families like yours. iCloud sync is also on our radar for future updates. We truly appreciate you giving Barksy a try and hope you’ll consider reinstalling once we roll out these improvements.
Disappointed
If you’re considering the app, there are a couple other considerations of note: 1) You can only have one dog/puppy profile. You can’t track multiple dogs. 2) No iCloud back up/restore/sync.
Response from developer
Hi QuanahP, Thanks so much for your thoughtful feedback — and I completely understand your frustration. We’ve actually just enabled Family Sharing for all premium subscriptions, so your family members can now access Barksy under the same Apple ID subscription. 🎉 That said, you're absolutely right — syncing across multiple devices and supporting multiple dog profiles are still missing. We’re actively working on both features and know they’re important for families like yours. iCloud sync is also on our radar for future updates. We truly appreciate you giving Barksy a try and hope you’ll consider reinstalling once we roll out these improvements.
These prices are insane!
Response from developer
Hi Martha M.A., We appreciate your feedback and understand that pricing can be a concern. To maintain high-quality content and continuously improve the app, we need to ensure we can support development, which is why some features require a subscription. Our goal is to provide a valuable training experience that makes it easier for you to train your pup effectively. That said, we’re happy to hear that you still find the app helpful! If you have any questions or need assistance, feel free to reach out to us at support@barksy.app. We’d love to help!
