Barnes & Noble NOOK User Reviews

Customer Experience

Positive experience35.5% of reviews
Neutral13.3% of reviews
Negative experience51.2% of reviews

~ Based on 338 written reviews from the US App Store.

What users say

Is Barnes & Noble NOOK Safe?

Barnes & Noble NOOK appears safe based on user ratings. AppsHunter Safety Score for Barnes & Noble NOOK is 95/100.

This assessment is based on 116,842 user ratings, with an App Store average of 4.7/5.

Safety Analysis

94.7% of ratings point to a safe experience
2.1% of ratings suggest some concerns
3.2% of ratings point to a risky experience

~ Based on 114,989 App Store ratings for Barnes & Noble NOOK.

Is Barnes & Noble NOOK Legit?

Barnes & Noble NOOK appears to be a legitimate app. AppsHunter Legitimacy Score for Barnes & Noble NOOK is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Scam

I read about the book and see how many pages are in the book, then when I buy it and get access it changes. In the description it says 400 pages then they take my money and I open the book and it’s only 200 pages. That’s ridiculous. This platform will not get another dime out of me.

Unable to listen

I bought a new audiobook a few weeks ago was able to listen to it the first two days no nothing nothing but error messages. Tried reaching out no response should used kindle I guess.

Road Trip Saver

Having a digital library is so helpful on long car trips.

The app is fast loading, easy to use, putting together shelves to find series faster is a game changer in my digital reading.

Been a Nook E-book reader for years.

I want to update my B&N nook app.

First is the TTS works great on my Lenovo Nook.

Wish it had 128 gb of storage, but the Nook ebooks can be transferred to an external SD chip.

With google apps store there are more available.

Hope your investment in the Nook goes well.


Thank you.

No longer shows cloud books, can’t download samples

I prefer to keep my books and samples downloaded. I can no longer see which books are stored in the cloud. Why would you remove functionality?

Also, samples can no longer be downloaded. I used these to keep track of books I am interested in, for future reading. Can’t do that any longer. Again, why would you remove functionality?

It’s bad enough you don’t have a “based on books you’ve bought, here are some suggestions” after I’ve logged in. It’d be useful for keeping track of new releases in the series I’ve been following. Or for new similar books to consider.

I’m so disappointed with the app. I have been reading a lot of books for over 15 years, I have 800+ in my library. But it may be time to seek a new app and provider.
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Great app

I really like this app very much, and it is my primary e-reader. However, I wish there were a MacOS version so that I could read on my laptop. Any chance?

Day of Wrath

Love all of Otho Eskin’s books and his character, Marlo Zorn. Always great plot lines and interesting characters. Such easy reads. Look forward to his next book.

“PASSWORDS DO NOT MATCH”

After seeing this about 20 times, I give up.
And to think I was trying to SPEND MONEY.
Shareholders should be LIVID - I know I am.

Nullify every form of evil

Powerful

Ugh

So I got this app thinking I FINALLY found a free book app— spoiler alert, I didn’t. It literally says FREE books, FREE! If you’re looking for a free book app, I highly do not recommend this. I mean, I guess it’s an okay app but still, they lied.

Missing books

Quite a few of my purchased books do not show up in the app. Very frustrating! B&N need to get their act together. First my nook won’t update anymore and now quite a few of my favorite books aren’t available on the app. Very disappointing to say the least!

App is bad

Doesn’t work keeps crashing it’s trash

Not great for NYT digital replica

PROS: Can buy single issues of NYT. CONS: Formatting is wonky for reading supplements included with digital replica. Example: NYT Sunday Magazine and Book Review have a square page format but are compressed to fit the elongated newspaper page size, making all text and photos compressed. Content is sometimes incomplete—one Sunday edition included a Book Review section that was from two weeks prior. Possibly a NYT issue, not B&N, but no one in either Customer Service dept. is interested in fixing these problems.
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I want to completely switch from kindle to nook but..

Apparently I can’t side load pdfs into the nook app. From shipping to limited app, Barnes and Noble shoots themselves in the foot every opportunity at getting new customers. It took me 2 and half weeks with expedited shipping to get a dungeons and dragons game I ordered from them. Give me a reason to spend with you ffs. I’m tired of giving Amazon money.
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Works Well But…

I enjoy listening to the Audiobooks and the access to smaller independently published authors e-books and that I get to collect more stamps through this app for my B&N account. But I have issues with the way titles are displayed in the search preview and in the information page of a book. When the title is longer than the allowed space there is no way to see the entire title without buying, or adding to the wishlist. There should be a way to expand the title in order to have the proper information (eg. series’ orders) it would significantly improve the users experience looking for books.
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Confusing

I only have one magazine I subscribed to for the nook. And I cannot easily know whether the new addition is out I have no clue. This is the most confusing app I’ve ever encountered. God, I wish Amazon still had TV Guide for Kindle.

More processing power

I’ll start by saying I probably test the limits of this app, 5000+ books and several hundred files and yes everything is downloaded because I’ve been burned multiple times when the app craps out and doesn’t resolve for days. But I feel like having an app that can run a search, load downloaded content, assign or remove something from a shelf shouldn’t cause the app to freeze up on every other action and that’s what is happening constantly. Please fix.
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5/5

I got a Real nook and I found out they have a iOS version of this app. Thanks Barnes & Noble

Poor

Not working correctly

PDF

App even support pdf. It is great experience to view pdf file in this app.