Wish you could double a drink
Easy to use
Horrible
Response from developer
Hi Brentney — thank you for giving Barsys a try, and I'm sorry the first pours haven't lived up to what you expected. That's on us to make right. What you're describing usually comes down to the glass sensor: it detects the weight of the vessel on the base, and the included cup is light enough that it can miss it if the cup isn't sitting centered on the platform — while a heavier mason jar registers every time. Two quick things to try: make sure the cup is empty and centered on the base before you start a pour, and check that your device is on the latest firmware (the app will prompt you under Control Center if an update is available). If it still won't detect the included cup after that, please reach out to us at support@barsys.com and mention this review — we'll get you sorted, whether that's a fix or a replacement cup. We'd love the chance to turn this into the experience you signed up for. 🍸 — The Barsys Team
Learning pains early on.
Response from developer
Hi — thanks for sticking with it through the early bumps, and sorry the Bluetooth connection has been dropping on you. That's not the experience we want, and it's usually fixable. A few things that help: keep your phone within a few feet of the device while crafting, make sure the app is on the latest version (we've shipped several updates recently that reconnect to your Barsys automatically when the app opens, instead of making you re-pair), and if a drop does happen mid-session, just reopen the app — it should pick the device right back up. If the drops keep happening after updating, email us at support@barsys.com with your device model and we'll dig into it with you directly. The learning curve should flatten fast from here — and we'd love to hear how it's going once it does. — The Barsys Team
