baseus Security User Reviews

Name: baseus Security
Rating: 4.5 (125 reviews)

baseus Security

深圳市倍思科技有限公司

🌟 Lifestyle

Customer Experience

Positive experience28.6% of reviews

Neutral11.4% of reviews

Negative experience60.0% of reviews

~ Based on 35 written reviews from the US App Store.

Is baseus Security Safe?

baseus Security appears safe based on user ratings. AppsHunter Safety Score for baseus Security is 87/100.

This assessment is based on 125 user ratings, with an App Store average of 4.5/5.

Safety Analysis

85.6% of ratings point to a safe experience

5.6% of ratings suggest some concerns

8.8% of ratings point to a risky experience

~ Based on 125 App Store ratings for baseus Security.

Is baseus Security Legit?

baseus Security appears to be a legitimate app. AppsHunter Legitimacy Score for baseus Security is 85/100.

Based on 85 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

Could be easily better

App is better than some of the random cheap cameras, I bought a 4 pack camera, and the app does not have an unified view for all cameras, it’s pretty frustrating you have to back of and view them one by one, it should really not be that hard, please just add a filter to view cameras, please fix it…

Jayarah R

14 days ago

Would love to give 5 stars

The X1 is such a great concept, but the app is sluggish. Can truly see footage stored until a couple of minutes. Right now the service is down and I can’t see my cameras nor add it back. After purchasing a couple of X1s I’m a bit disappointed.

JV_42

a month ago

Not working after update

Both cameras are not functioning after the update was done. Please fix.

Airplay 2?

a month ago

All devices was removed

After last update 2 days ago, all devices disappeared and I cannot connect a homestation anymore

Lolololoooolll

a month ago

Lost all my cameras

Suddenly my cameras have disappeared from my account. That’s such a boomer, you can’t trust this app or their cameras.

Meeeeeeeeeeeee.e

a month ago

Undependable app

App VERY SLOW to respond to live footage that it very often times out despite having strong WiFi signal and near router. Do yourself a favor and look for another security system.

Mike_WS1993

4 months ago

Удаленный просмотр

Доброго времени! Подскажите, а к Baseus N1 Plus 2K вообще можно подключаться удаленно? Просто со стороннего wifi не получается подключиться к камере в онлайн режиме. Но тогда возникает вопрос - а в чем смысл видеонаблюдения этого устройства?

Сподвыподвертомус

10 months ago

Работает

Приложение и камеры работают стабильно, все понятно и удобно. Единственно, что иногда подключение из приложения к камере занимает пару секунд

Андрей С. 1973

a year ago

Все работает

Отлично работают. И станция и камер работают от wi fi

Meditall

a year ago

Benachrichtigung

Ich erhalte für jedes Ereignis immer 2 Benachrichtigungen gleichzeitig. Bitte prüfen.

ds-54

a year ago

Connection issues

Connecting to camera rakes a lot of time always

¥€nk@t

a year ago

Response from developer

Hello, dear user. Please send your questions to support@baseussecurity.com via email. It is recommended that you provide your device's SN or APP account so that our customer service team can assist you as soon as possible.

Нет удаленного доступа

Не могу смотреть удаленно((( станция и камеры работают только в локальной сети при подключении к одному и тому же роутеру… а через Интернет доступа нет(

Eger_rcvo

a year ago

Не работает в России

Зачем продавать устройство, которое не работает в России?!

Raul_ntc

a year ago

Приложение через мобильный интернет НЕ РАБОТАЕТ В РОССИИ!!!

Работает только через WI-FI, на Билайне через LTE не работает! Написал в техподдержку-толку ноль

Барсикс

a year ago

Kamera

Seit letzten Update, kann ich die Kamera nicht ein und ausschalten. Uhrzeit ist auf der einen Kamera auch falsch.

A. Benke

a year ago

НЕ РАБОТАЕТ В РОСИИ НЕ КАМЕРА НЕ ПРИЛОЖЕНИЕ,ОБ ЭТОМ НЕ ПРЕДУПРЕЖДАЮТ ПРОДАВЦЫ

Yuilyua

a year ago

Slow

It isn’t recording traffic until it’s almost gone.

Carolelmhp

a year ago

Response from developer

Hello, dear user. We will pass your feedback on to the product department. If you encounter any issues, please send your questions to support@baseussecurity.com, and our customer service team will assist you as soon as possible.

Naja

Meldungen kommen viel zu spät: 报告来得太晚了: Reports come much too late

Nukanuk111

a year ago

Nothing

The thing i hate about this is can’t connect to tv. only available on the phone every time i want to check my daughter to play outside or check backyards or front door or garage only on phone.

@30Gemeni

a year ago

Response from developer

Hello, dear user. We have forwarded your feedback to the product department. The product department has replied that there are no plans to support connection to the TV. We're very sorry about this. If you have any other questions, please send them via email to support@baseussecurity.com. Our customer service team will assist you as soon as possible.