Baseus User Reviews
Customer Experience
~ Based on 120 written reviews from the US App Store.
What users say
Summarized from real user reviews of Baseus. Based on 320 reviews and a 4.3/5 average, it highlights the 7 positives and 12 negatives reviewers mention most about this Lifestyle app.
Positive things
- 👍User-friendly interface and easy to operate
- 🔒Privacy-conscious with guest mode option
- 🎵Customizable equalizer settings
- 🔍Helpful find/locate feature for lost earbuds
- 📱Seamless device switching capability
- 🎧Works well with multiple Baseus products
- ⚡Efficient and reliable service
Negative things
- 🐛Persistent Bluetooth connection issues
- 🐛App fails to recognize connected devices
- 📦Bulky case design not pocket-friendly
- 🔋Battery status not displayed for case
- 💾Dash cam connectivity problems
- 🔐Excessive permission requests for audio app
- ⚠️Frequent app crashes and freezes
- 🔊Volume controls limited or non-functional
- 🔄Constant logout requiring repeated sign-ins
- ⏱️Firmware updates fail or take excessive time
- 🎚️Equalizer worsens sound quality
- 💡Missing timestamp information for saved videos
Is Baseus Safe?
Baseus appears safe based on user ratings. AppsHunter Safety Score for Baseus is 85/100.
This assessment is based on 320 user ratings, with an App Store average of 4.3/5.
Safety Analysis
~ Based on 320 App Store ratings for Baseus.
Is Baseus Legit?
Baseus appears to be a legitimate app. AppsHunter Legitimacy Score for Baseus is 85/100.
Based on 85 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Why they put product can’t find on the app
Doesn’t connect if you are in guest mode
Overall, the app provides convenience by allowing users to adjust their headphone settings through their smartphone. However, the custom EQ does not work as expected. Any choice, including custom EQ settings and excluding the "Baseus Classic" choice, only worsens the sound quality. I suggest choosing the "Baseus Classic" EQ mode as the base settings for custom EQ
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A função - redução de ruido do vento não funciona.
The piercing ring before it dies out is annoying. The light acts like it’s about to start a rave. If your sharing a room & using these as a way to keep noise to a minimum, the light will be disturbing to the sleeper. One bud lost its sound. The highest volume setting will make it a normal volume of 2 or 3. Then, even though the bud is fully charged and the case is charged, you’ll get the low battery announcement or the sound will break intermittently….like loosing connectivity. Case is big so it’s a hassle to carry since it won’t fit in pockets easily. These were a gift and I wish i could send back.
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Tenho um fone baseus bh1 é simplesmente o fone no app não tem equalizador com mais bandas de 40hz só,e te de 100hz pra cima um absurdo
The app allows easy and almost full control over my devices, even with guest mode. However, the equaliser needs an upgrade as it only worsens the sound quality.
Comprei o meu fone hoje e, para minha surpresa, ao concluir o Download do app descobri que o aplicativo não é compatível com o modelo “Bowie E20”. Sendo assim, podem me informar qual app devo utilizar, uma vez que não consigo ajustar configurações e, principalmente, ter a mínima noção quanto nível de bateria. Entrei em contato com a loja oficial da Baseus no mercado livre e o suporte recomendou a devolução por não saber orientar quanto a um aplicativo secundário. Qual a recomendação de vocês?
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Não oferece mais suporte pro Bowie m2s, nao consigo adicionar mais, ja resetei o fone e não adiciona no app, ate aparece pra adicionar, mas quando eu clico pra adicionar o fone ele simplesmente nao aparece mais e nem da opção de tentar conectar de novo, nao consigo mais fazer nada em relação a cancelamento de fruído ou equalização , resumindo, uma bosta
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My baseus Pencil smooth writing 3 is Not pairing. The app doesnt recognize it
第三方耳机腾不开手按降噪太麻烦了,而且耳机上的降噪只有通透两个模式,没有关闭
大多数人下班或者休息在晚上 ,躺床上戴耳机调节音效还是白色背景,比较刺眼。
Simples e funcional. Usando c um EP10 Pro e funciona perfeitamente.
I can’t connect my dash cam to this app no matter what I do. I saw another review with the same issue. Ugh
Após a atualização dos fones feita pelo app, não consigo mais desligar o ANC pelo toque, fica mudando do modo redução de ruído para o transparência, não consigo colocar no normal.
Comprei o modelo Eli 2i Fit e o app não reconhece. Comprei por causa de um super base que só ativa no app. Ruim!
能不能换回来手势设置的降噪和环境音切换的功能 每次只能从降噪变为环境音 不能从环境音变回降噪 还必须得从手机上开启
bring back the baseus control app my gimbal is useless without that app
Great app
Just thought I would let everyone know that as of Oct 23 nothing has been done to correct the inability of this app to connect to the dash cam. **** Sep 20 Purchased a VD1 Pro Dash Cam and have been unable to properly connect. Using IPhone 16 Pro and IOS26 I can connect to the VD1 WiFi yet when I go back to this app all I get is the spinning wheel and connecting to video. There is nothing wrong with dash cam or storage card as I can connect properly using my android phone. Customer service has been NO help.
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