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Batelco

Batelco

Manage your Batelco account

1.8K ratings
109 reviews
💼 Business
📊 Productivity
Free

Details

  • Released
  • Updated

Features

Developer

BEYON B.S.C
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Reviews summary↘︎
⭐109
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❓4 answered
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About

Manage your mobile and fiber services with ease. Activate plans, track usage, pay bills to earn rewards, and get instant support from an AI assistant. Book installations and shop for new devices.

✓Activate Voya roaming eSIM
✓Chat with AI assistant Basma
✓Activate, renew, or upgrade plans
✓View and manage usage
✓Pay bills and earn rewards
✓Book Fiber installation
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What users say

Summarized from real user reviews of Batelco. Based on 1.8K reviews and a 4.3/5 average, it highlights the 4 positives and 5 negatives reviewers mention most about this Business app.

Positive things

  • 👍Simplifies life
  • 🚀Fast and smooth
  • ⭐Great app and service
  • 💳Convenient payment options

Negative things

  • 🐛Constant bugs and crashes
  • 🔄Frequent app updates required
  • 🤔Reduced features/data limits
  • 🔒Login issues and unreliable
  • 💰Unexpected charges and price increases
See all reviews

What's New in Batelco

6.3.37

June 23, 2026

Performance Improvement and UI/UX Optimizations.

User reviews

Most RecentHighest RatedLowest Rated

New update

Forget the fact that the app shows blanks for the past few months, this new update is rubbish! Why do I need to sign in every time I open the app?! It’s not a bank app no need for this!
Just a User 25Just a User 25

Very Low Grade Application

Specifically I came here to write the review . Whoever in-charge of application team , kindly use it first and then submit for app store . application is nothing just website based and display balance and validity, nothing more , always error and saying " we are currently making updates to improve your experience " how many years you need ? This is my second review, Application team should check how fast the results ?taking 5 minutes to show any data or package details.
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Khush420Khush420

Very poor Service

I didn’t receive my refund from 97 days
Very bBad serviceVery bBad service

Payment of bills

Useless. Doesn’t work.
Charles of BahrainCharles of Bahrain

Bad internet suppose to be 300 gives less than 100

More than one month visiting branch and messaging support and telling they will visit and no one cam
KhaltooKhaltoo
See 104 more reviews

Developer apps

Batelco Red Box
Batelco Red Box

Batelco Red Box

🔧 Utilities

(8)

Free
Batelco Technician’s Toolbox
Batelco Technician’s Toolbox

Batelco Technician’s Toolbox

🔧 Utilities
Free
Voya eSIM
Voya eSIM

by BEYON B.S.C

✈️ Travel
Free
See developer apps

User experience

🐞

Reported Bugs

4 issues

Jawaher deals not working

Bug

App freezes and kicks users out

Bug

OTP verification not working

Bug

Incompatibility with newer iOS versions

Bug
✨

Requested Features

4 requests

Restore previous app features

Feature

Improve user interface and navigation

Feature

Add more functionality (e.g. package purchases, credit transfers)

Feature

Provide better customer support and communication

Feature

FAQ

What can I do with the Batelco app?

The app allows you to manage your Batelco account, including activating roaming eSIMs, chatting with an AI assistant for support, activating or upgrading your plans, viewing your usage, paying bills, and refilling prepaid accounts. You can also book fiber installation appointments and shop for new devices.

Is the Batelco app free to use?

Yes, the Batelco app is free to download and use. There are no charges for managing your account or accessing its features. Any costs associated with services like plan activations or device purchases are separate and handled within the app.

How can I get help if I have an issue?

You can get instant support through Basma, your AI Digital Assistant, directly within the app. This allows for quick answers to common questions and assistance with managing your services without needing to call customer support.

Can I manage my home internet with this app?

Yes, the app supports managing your home internet services. You can book your Fiber installation appointment directly through the app, indicating comprehensive management of both mobile and fiber connections.