New update
Forget the fact that the app shows blanks for the past few months, this new update is rubbish! Why do I need to sign in every time I open the app?! It’s not a bank app no need for this!
Very Low Grade Application
Specifically I came here to write the review . Whoever in-charge of application team , kindly use it first and then submit for app store . application is nothing just website based and display balance and validity, nothing more , always error and saying " we are currently making updates to improve your experience " how many years you need ? This is my second review, Application team should check how fast the results ?taking 5 minutes to show any data or package details.
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Very poor Service
I didn’t receive my refund from 97 days
Payment of bills
Useless. Doesn’t work.
Bad internet suppose to be 300 gives less than 100
More than one month visiting branch and messaging support and telling they will visit and no one cam
Bill
Why do we have to update the app ! Every time we need to pay the bill !! It’s sooooo disturbing
Fiber speed
Too slow
Poor
Please find a way to resolve the unlimited updates. I never opened the App without doing am update
Slow internet
Please improve?
تخفيض مميزات الباقة
عندما قررتم تخفيض الدقائق المجانية من ٢٠٠ إلى ١٠٠ هل حقا لم تشعروا بالخجل ؟!!
Jawaher Deals Not Working
Jawaher deals not working on iPhone 14 Pro iOS 16.1
Clicking the icon does nothing
Clicking the icon does nothing
App🔥
Thanks to all of you🌹
Constant Bugs
Why does the app need multiple updates a month!! It’s frustrating
Simplify your life
One of the best communication tools to simplify life, making payments, managing your lines and using your reward points all in one case at the touch of a conductor in the comfort of your home or office.
I don’t know how we lived without it .
I don’t know how we lived without it .
Haj package
Not working most of the time!!💔
One of the worst app
This app has been a very frustrating experience. The login process is unreliable and needs urgent attention. The app is also quite large in size, yet offers very limited and often unnecessary functionality. Performance-wise, it’s slow and laggy, which makes simple tasks feel unnecessarily difficult.
On top of that, my service was suspended even though my payment was due today - before the day even ended. This caused a lot of unnecessary stress and confusion, especially since I always pay my bills on time.
It’s really surprising that a major company like Batelco provides such a poor digital experience. I hope serious improvements are made soon - both in the app’s functionality and customer service processes.
On top of that, my service was suspended even though my payment was due today - before the day even ended. This caused a lot of unnecessary stress and confusion, especially since I always pay my bills on time.
It’s really surprising that a major company like Batelco provides such a poor digital experience. I hope serious improvements are made soon - both in the app’s functionality and customer service processes.
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Very Low Grade Application
Specifically I came here to write the review . Whoever in-charge of application team , kindly use it first and then submit for app store . application is nothing just website based and display balance and validity, nothing more , always error and saying " we are currently making updates to improve your experience " how many years you need ?
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Response from developer
Hi, sorry for the unpleasant experience you had with our app. We request you to upgrade the app to the latest version as we have fixed the bug. Do write to us at digital.care@btc.com.bh if you still face any issue.
Bad!!
Keeps getting stuck!! Keeps kicking me out of the account.. doesn’t accept the OTP .. (I am a customer with Batelco for over 20 years.. but this app needs so much improvements!!)
من اقوى الشبكات ممتازة
ممتازة تستحق مليون نجمه
Zero stars
Worst sim in the Bahrain
