Bay Alarm Link User Reviews

Customer Experience

Positive experience56.5% of reviews
Neutral12.9% of reviews
Negative experience30.6% of reviews

~ Based on 186 written reviews from the US App Store.

What users say

Is Bay Alarm Link Safe?

Bay Alarm Link appears mostly safe based on user ratings. AppsHunter Safety Score for Bay Alarm Link is 82/100.

This assessment is based on 891 user ratings, with an App Store average of 4.1/5.

Safety Analysis

75.0% of ratings point to a safe experience
5.8% of ratings suggest some concerns
19.2% of ratings point to a risky experience

~ Based on 891 App Store ratings for Bay Alarm Link.

Is Bay Alarm Link Legit?

Bay Alarm Link appears to be a legitimate app. AppsHunter Legitimacy Score for Bay Alarm Link is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Main Arm/Disarm Display

1. Dark red buttons and text on a black background. Too bad there aren’t color options.
2. The Arm/Disarm window was not intuitive at first use. It may require customers to ask their service technician how to arm and disarm the system remotely.
Otherwise, information available such as door or window activity and code used to arm or disarm the system is very helpful.
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Slow, buggy

Remote access is nice. But basic functionality is clunky. When alarm sounds, please display alarmed zone on app. Login is slow. Please enable changing order of multiple locations. Responsiveness is slow.

Service

Excellent service

Works better then some

Bay alarm app is convenient. I can arm my system and check my doorbell camera from anywhere.. works 99% of the time. Yes I highly recommend this app.

Estate Manager

The app gives you all the info you need if you set it up that way. Set up can be a little tricky, but worth it.

Work half the time

Half the time when I turn the alarms off they are still on and the alarms go off and the police come. They get mad at us when it’s the alarm company that they should be mad at.

Easy and Efficient

I have a staff of 10 people, it makes using the alarm simple. When it is triggered, the response is swift. I feel my office is always safe.

Sales mgr

Great system easy to use

Works great

Super convenient both for every day use as well as travel.

Owner

Thank you

Don’t ask.

Don’t ask me to review your app.

Customer

Confusing app

Easy to Use

The app has been very convenient.

It runs remotely, which comes in handy if I forgot to set it before leaving on a trip.

The app also ported to my upgraded phone and did not require any setup to use.

Great app

When the app is working, it’s fantastic. When the app is down, it seems that Bay Alarm has no idea what’s happening. There is good and there is bad with this app. For this reason I give them only four stars

Terrible app

This app is super slow and needs an update

Slow, buggy

Remote access is nice. But basic functionality is clunky. Login is slow. Can’t change order of multiple locations. Responsiveness is slow.

Alarm app

Easy to use

Works great

Never had any issue with this app

Great app

Love that I can Arm/disarm from the app. Easy to use

Very unpredictable

Never know if it’s going to connect to my system to allow me to arm/disarm. It’s like 50/50 whether or not it works. Great when it does!