One of the Worst
Response from developer
Hi Mily Milly Milly, Thank you for getting in touch. We are always looking to provide a seamless experience to our users and it helps us to hear what our users find difficult. If you'd like to submit some detailed feedback to us, please provide this via the Feedback button in the BCE Connect mobile app. Alternatively, your child's school has trained staff that are happy to help. Kind regards, BCE Connect Team.
Just brilliant
Response from developer
Dear Happy Chick 123 Thank you for your wonderful feedback! We’re delighted that BCE Connect makes it easy to access your children’s information and manage important tasks. We truly appreciate you taking the time to share your experience. The BCE Connect Team
Just frustrating
Response from developer
Hi, thanks for getting in touch. I’m sorry you’ve been having trouble accessing your report card. BCE Connect is designed for parents and carers only. Parents and carers can view their child’s report card by logging in to BCE Connect using their parent credentials. Please reach out to your school for assistance with your login and accessing your report card - they’ll be happy to help. The BCE Connect Team
I cannot login
Response from developer
Good morning Hayley, Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating it is when you’re trying to quickly log an absence. For quick fixes, please visit our website; https://www.bne.catholic.edu.au/support/resources/troubleshooting-bce-connect-parent-portal-access. If you need more specific help, your child’s school has trained BCE Connect Administrators to assist. They will be able to do things like check you are using the same email that we have on file and the permissions are correctly set up - please share your device type and a screenshot if possible. Kind regards The BCE Connect Team
Cheap and buggy
Response from developer
Good morning Nancy04camp, Thank you for your feedback. We’re sorry to hear about your experience and understand how frustrating it is when you’re trying to quickly log an absence. If you haven’t already, you may find it helpful to enable biometric login (such as Face ID or fingerprint login), as this can make access quicker and more seamless. We’re currently looking at ways to improve the sign-in experience for non-biometric users, and we’ll provide updates to your school as enhancements are released in the app. For quick fixes, please visit our website; https://www.bne.catholic.edu.au/support/resources/troubleshooting-bce-connect-parent-portal-access. If you need more specific help, your child’s school can assist - please share your device type, app version, and a screenshot if possible. Kind regards The BCE Connect Team






