Spins and Spins…
Been waiting an hour for October 2017 to download that I purchased… longest beading project EVER!
Can’t get any of my paid for editions
This app used to be great, then an update broke it so it wouldn’t even open. this week it finally decided to open but it is impossible to restore my paid for magazines. I had a subscription for FOUR YEARS and now it’s all gone and wasted! Wish I had bought paper magazines! Can’t even work out how to contact someone to help as I don’t have a membership number as I paid via iTunes. Hopeless waste of my money.
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Almost impossible to open the app!
I’ve been trying to open the app for over ten minutes, and all I get is the front page with a whirly wheel going round and round. It won’t open or load so my subscription is pointless. I’ve managed to open the app once, it took 30 minutes just to be able to see the issues I’ve got. Truly the worst app I’ve ever used, it because my subscription is through iTunes I’m stuck with it. If I could give it no stars I would.
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Extremely poor
I have purchased this subscription for a couple of years. For about 3 months the app has refused to open. Looking in my app history it shows no subscription to Bead and Button at all. I am unable to access any of the magazines purchased. I have tried lots of suggested fixes with no gain. I have submitted a query to the company and had no reply. Extremely poor wish I had purchased hard copies.
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Dreadful
Trying to restore purchases using my Apple ID (which is what I used to subscribe) - just spinning and spinning... if anyone can suggest a way of escalating this (can’t even back out to get to the main menu) I’d be eternally grateful!
Can’t access
Terrible. App doesn’t load. Been paying for a subscription that I can’t use.
Unable to restore purchases
Not very impressed, I’m now unable to restore my purchases! This really needs to be fixed as I cannot see what or why I am paying for a subscription!
It never loads!
I am so frustrated. I’ve paid but for the past few months I have not been able to load the magazine. EVER. Do not install!
New App? More like 10 steps back
The cover of the previous edition did I not appear for weeks. A login needed for the preview? Seriously? The previous version was way better. A lesson in how lose customers in a few clicks.
Still the worst app around
I tried to order Bead and Button online but kept getting errors to red items that do not exist. So this was a pleasant surprise and yet I can no log onto purchase anything but have the app. It is useless!
Stinks.
Absolutely DO NOT like the the new version of the app. El stinko! Likely will not renew subscription via app, but move to Zinio
Be warn on the latest update!
I have subscribed since 2013..... worse update. I can’t open the latest magazine October without user ID or password. I can’t get it to open, very disappointed. There is no help option.
Login???
Now there is a login? I’ve tried my Apple ID, my bead and button passwords not working. So can’t access my magazines. I also don’t like how it just lists every magazine even if you haven’t purchased them. Also the month and year of magazine should be much easier to see.
Like the Magazine!
I have subscribed forever and just love this magazine. It always has the most interesting projects to work on. I have seen so many of them too on my friends. The interface is great on my iPad. I had a problem last year, the editor promptly acted on it and the staff fixed it right up. I think they are great over there.
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Terrible app and terrible magazine
This is absolutely the worst designed app ever!
All the purchased items can disappear and no instructions on how to fix these technical problems.
All the purchased items can disappear and no instructions on how to fix these technical problems.
Hello?
The application no longer works!!!! Where are my magazines???
Cannot download issues with subscription
I’ve subscribed to the magazine for three years. After the latest iOS update, I could not download issues. An update to the app was dropped and I installed it, but I continue to have this problem. I notified support for the app. They told me to uninstall, then reinstall. Still didn’t work. They bumped the problem to the development team who, in two weeks, have not responded. I contacted support again and got the same fix they recommended two weeks ago - uninstall/reinstall. Still didn’t work. Still waiting to hear from the development team. As this seems to be a continuing problem, judging from the reviews here, I’m on the verge of cancelling my subscription. It’s a shame, because it’s a good magazine.
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Where did my issues go?
Update: Jan 14.2018.........I still have not heard back from anyone at this magazine as to why the app is asking me to pay for new issues when I have a subscription that expires Aug 2018! I finally fixed the issue myself where my old issues disappeared. I do not understand why there is no way to get help with the app other than a review and even in the review no one responds. Fix this or I will need my money back.
Previous review: I had several years worth of issues on my iPad and iPhone. I open the app today and see there was update. Now all my issues are gone. I took the steps it says to restore my issues and still nothing. I deleted the app, reinstalled and still nothing. How do I get this fixed??
Previous review: I had several years worth of issues on my iPad and iPhone. I open the app today and see there was update. Now all my issues are gone. I took the steps it says to restore my issues and still nothing. I deleted the app, reinstalled and still nothing. How do I get this fixed??
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Subscription does not work!
I subscribed to the magazine through the AppStore, but new editions are not able to be downloaded. Clicking Restore Purchases has no effect.
There is no explanation about digital subscription services and very difficult to make a complaint. There is no way to if the right people have been notified of a problem. If I don’t get my download soon I am going to start making noise on Facebook.
There is no explanation about digital subscription services and very difficult to make a complaint. There is no way to if the right people have been notified of a problem. If I don’t get my download soon I am going to start making noise on Facebook.
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Help!
Last update was a bust, fix it, please 🙏🏾
Had to un-install and re-install, that took care of the problem. All my purchased material was also re-installed.
Thank you iTunes
Had to un-install and re-install, that took care of the problem. All my purchased material was also re-installed.
Thank you iTunes
