Smooth
Always consistent in terms of flavor, consistency, freshness and menu selection even with new inspiring seasonal changes.
Clunky app
Requires an ultra strong password just to order a juice or coffee.
Also, not linked to Apple or Google Pay, so have to manually enter all payment details verify email, etc
Far too complicated for just ordering a simple juice or coffee
Also, not linked to Apple or Google Pay, so have to manually enter all payment details verify email, etc
Far too complicated for just ordering a simple juice or coffee
UX can be improved
No Apple Pay and auto fill! Takes a long time to get started
DMV level ux
They managed to make ordering a smoothie as arduous as renewing your driver’s license.
Abysmal sign-up process and CC forums
All the forums to create an account and enter a credit card are absolutely awful. There is zero attention to auto fill and the page scrolling is unbelievably bad. The developers didn’t lock horizontal scroll, which causes you to jump around everywhere. One of the worst web view implementations I’ve seen in a long time.
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Poor user experience
I created an account on Project Juice website and nowhere it said that the same account credentials won’t work on their own mobile app. That’s so outdated and it caused so much frustration, as there was no information regarding this anywhere on their website or the app! Further, the app accepts orders but their customer support says that there is no guarantee that there will be adequate stock, even if the order goes through! The website and the app are pretty much useless!
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No way to use rewards - useless app
There is NO way to apply rewards to mobile orders, rendering the whole rewards program and ultimately purpose of this app upon checkout. I’ve also tried using the rewards live in person at the store - no one there has a clue how to apply them. Ordering ahead is ‘semi useful’ but ultimately not worth having an entire app just for that as it’s often sitting there melting by the time I come to pick up anyway. Just easier since the items are made quickly to buy in person and remove this whole clunky app from my phone. Hopefully a future update will render it more useful. App is this being deleted for now.
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Payment issue
The App was amazing at first but now will not accept any of my payments. Wish they would fix that bug as now the rewards are useless.
Can’t order
Payment doesn’t go through. Weird error message.
Nice app. Plus rewards. Winning.
Thanks for this. And also for serving actually healthy acai bowls 😋
Easy to use
I really like it. Gets out of the way and lets me order what i need quickly...
