BeatO Diabetes Management User Reviews

Name: BeatO Diabetes Management
Rating: 3.7 (51 reviews)

BeatO Diabetes Management

Health Arx Technologies Private Limited

💪 Health & Fitness

🏥 Medical

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Support is there but incomplete

Sensor stopped working after 11 days instead instead of 15 days. I only had sensor for 11 days and after that whenever I call Support it never gets connected even when they call back either it gets disconnected as soon as I pick it up or while I’m talking to the customer service. They don’t call back after the disconnection I don’t know what is your policy is.

vastav9

9 days ago

Response from developer

Hi! Your feedback is essential to us. We never want you to have this kind of experience with us. We sincerely request you to refer to the given link so you can raise a ticket about your concern. The ticket number will also be sent to your e-mail address. Our representative will contact you for a quick redressal once we get the required details. Link - https://forms.gle/ssHjKW74z4TGf8pE7

Worst machine and app ever

I bought this machine few months back I connected this in my husband’s phone it worked well after one week it was unable to connect then I connected this in my mother’s phone same thing appeared fine for one week and today morning suddenly my mom was not feeling well i wanted to check her glucose level and this hell machine stopped connection was not done situations was soooooo panicking worst situation ever may god never get someone in this situation ever then i went to neighbours and asked for there machine thank god it help but this machine is pathetic

Div bhat

13 days ago

Response from developer

Definitely recommend this app

Great performance & also, good communication from the customer service. Sab problem mere theek kardiye unhone. Ab mai bhi bana, UNBEATABLE!

ShyamChaudha

a month ago

Too many issues

1. The app doesn’t allow calibration even with an off reading of 15 mg! Why’d you need it to be off by 20mg that too during the fasting period? It’s insane. 15mg mismatch in the fasting period is too much. This is the main concern!
2. Sales people are really annoying. If you add something to the cart they immediately get notification and start spamming you on WhatsApp and with back to back calls. Why’s this company sharing our personal phone numbers to so many people who can reach you out in such unprofessional manner is beyond my comprehension. This is another big concern, no respect for privacy! I’d not suggest pairing other devices or enter bp, weight readings etc. to this app. They’ll surely monetise it by selling your data!
3. App has started hanging quite a bit. I have to restart the app multiple times a day.

MrBhatt94

a month ago

Response from developer

Failure of OTP and customer support not helping

I tried so many times to get OTP however not a single time I succeeded. Called twice to customer support however, they said they have raise the issue to tech team. No response nothing. It has been two months now. I am from Maldives and we don’t get these kinda devices. This is very disappointing

M@llu abdhulla

3 months ago

Response from developer

Hi! We are extremely sorry for the experience you had with us. We’d like to address this issue as soon as possible. Kindly refer to the email notification and attached link https://forms.gle/ssHjKW74z4TGf8pE7 to share the required details. We’ll look into your concerns on priority & offer you a speedy resolution once we get the required details.

Too many updates in this app

This app is updated several times during very short span.

I believe if there is a proper planning, there is no need to update this app so many times in a short duration.

Plan and schedule to updates properly.

Manoj Killedar

4 months ago

Response from developer

Excellent

I used Beato Curv Glucose for one month after trying many other brands earlier. Setup took little time and daily readings saved without issues. Charts helped you see short term glucose movement clearly. Accuracy matched lab values during checks. Experience felt better than previous apps from day one.

KGMTHospital

6 months ago

iOS app doesn’t support iPhone 16 USB-C Curv

please update the app to support iPhone 16 USB-C connectivity for Curv readings

Zubertaj

a year ago

Not workable on IOS

Not Detecting the Curv device on iPhone 16 pro and cannot even send the otp to my phone.

Ank Sana

2 years ago

Good!

I use Beato Glucometer with an iPhone, apart from having fairly accurate readings, the glucometer has connectivity issues with the iOS systems. Occasionally the Beato Glucometer is not detected, and requires three to four attempts to connect. Other than this is convenient, compact and very easy to use
Edit 1 the connectivity issues with iOS have now been addressed. It now is quite a good app

Chow1966

2 years ago

Worst customer support

One of the worst customer support I have encountered. Faulty product reported and the agent who gets connected on call, talks to me like I’m his friend, zero professionalism. Post which communication started via email, no response since more than a week now.

AnuBR

2 years ago

Don’t buy CGM and too many Spam calls and messages from BeatO

Don’t buy CGM you may get expired and nearing expiry product and replace or refund is next impossible
Too many Spam calls and messages from BeatO if you purchase one product, they will broadcast your number with all the sales executives without considering your privacy.
They want product photo first and then they need video and finally video call for replacement
Don’t trust their sales team. False information and commitment of the product before sale and they don’t receive your call once ordered.

InnateFirst

2 years ago

Does not work properly

I need to use minimum two strips every time as one strip never pulls the blood and even if it pulls the app stuck and ask to apply it again. The app ask phone number every time to confirm while logging and sometimes it even does not allow to login saying phone number is invalid when the fact is i have been using same number previously. This is frustrating and customer care dont have solution other than their printed script which is more frustrating. If you are using it keep one more company meter as spare so you wont miss the reading because of the issue in the Beat O meter.

Asmita1999

2 years ago

BeatO CURV is not getting recognized

BeatO CURV is not getting recognized. App need to be updated for Apple phones.

Kiran Vak

2 years ago

Unable to setup the account

OTP is not being sent to the US phone number. So, please let us know how to setup the account?

amcstock

2 years ago

Worst app

1. Not sure whether the readings are right
2. Meal type not editable
3. Waste of time and blood :)

Praveen ravindiran

3 years ago

I have been cheated!

I had ordered Strips 100 nos for Rs 800 they sent it to the wrong city!! Then after reporting the blunder they made they sent the strips again to my address and confirmed the order. After few hours Mr Gurpreet Singh calls me and tries to convince me to take up their annual plan to which I said will do it next month, after few minutes I was informed by the person who confirmed my order that the price has changed and now I have to shell out more money. I have informed them that I am deleting the app as they are not serious about customer and are cheating them!!!

Gbagadia

3 years ago

Scam they just want you to buy their product

They will only call you while buying the product
Once you buy and the product and the product is faulty they will not respond even after giving full proof of lab reports

A total scam if you get a working product then luck or else you’ll end up like me

Dannym1920

3 years ago

Worst product and support

I’m a regular customer and now product and test strips are coming low quality and supports are not good to help customers. I felt this product is just a fake which never gives correct result. 20 out of 50 test strips are showing error message and false readings. I had ordered 200 strips but half are just garbage.

I complained in customer and repeated test over the call but showed the same error results every time. They are not sending replacements or any other help here. I regret that decided to use curv product. Now I stop and I’ll ask my family too to stop it.

DineshVishwa