Great concept, but lacks critical iOS and Apple Watch integration
A few critical features are missing that make daily management unnecessarily difficult:
* **No Apple Health Data Export:** While the app pulls fitness data in, it completely lacks the ability to write or export blood glucose logs outward to Apple Health.
* **No Apple Watch Support:** There is no companion watch app, meaning you cannot view your logs or check your glucose levels directly from your wrist.
* **No Real-Time Alarms or Banners:** The app lacks proper alarm settings, failing to provide out-of-range push notifications, active background audio alarms, or even a basic banner view for sudden spikes or drops.
Without critical OS integration, background tracking, or active health alerts, it falls short of being a reliable real-time tool for diabetes management. Hope the developers add native Apple Health data sharing and proper alert frameworks in future updates!
Response from developer
Hi! We sincerely apologize for the inconvenience caused. Kindly refer to the email notification and use the link below to share the required details: https://forms.gle/ssHjKW74z4TGf8pE7 Once received, our team will review your concern on priority and provide a prompt resolution.
Support is there but incomplete
Response from developer
Hi! Your feedback is essential to us. We never want you to have this kind of experience with us. We sincerely request you to refer to the given link so you can raise a ticket about your concern. The ticket number will also be sent to your e-mail address. Our representative will contact you for a quick redressal once we get the required details. Link - https://forms.gle/ssHjKW74z4TGf8pE7
Worst machine and app ever
Response from developer
Hi! Your feedback is essential to us. We never want you to have this kind of experience with us. We sincerely request you to refer to the given link so you can raise a ticket about your concern. The ticket number will also be sent to your e-mail address. Our representative will contact you for a quick redressal once we get the required details. Link - https://forms.gle/ssHjKW74z4TGf8pE7
Definitely recommend this app
Too many issues
2. Sales people are really annoying. If you add something to the cart they immediately get notification and start spamming you on WhatsApp and with back to back calls. Why’s this company sharing our personal phone numbers to so many people who can reach you out in such unprofessional manner is beyond my comprehension. This is another big concern, no respect for privacy! I’d not suggest pairing other devices or enter bp, weight readings etc. to this app. They’ll surely monetise it by selling your data!
3. App has started hanging quite a bit. I have to restart the app multiple times a day.
Response from developer
Hi! Your feedback is essential to us. We never want you to have this kind of experience with us. We sincerely request you to refer to the given link so you can raise a ticket about your concern. The ticket number will also be sent to your e-mail address. Our representative will contact you for a quick redressal once we get the required details. Link - https://beatoapp.com/lps/submit-ticket-form/
